Do you want to claim a warranty from RCA? Know the simplest way with just these three steps!
As the initial step in the claiming process, RCA requires you to register your product with the manufacturer. This facilitates the warranty claim more efficiently and protect your rights as a consumer.
For any repair or replacement, you will need to contact their customer support team to request any return or exchange.
An expert from their team will respond to you and guide you through the subsequent process. You need to provide all the necessary details to the experts for verification.
Once verified, you will be requested to return your product to the RCA store from which you purchased it. The experts there will inspect and repair your product. When repair is not feasible, a replacement will be provided to you.
RCA sells a wide range of products such as televisions, LED lighting, and Accessories. Their warranty policy is product-specific. So the company encourages you to go through the warranty policy for the specific product.
In case the product is not working, please reach out to the Customer Support Team for help. You have two options – either submit the form or directly email their support for faster service.
On their customer support team, the company has provided different emails and phone numbers for various products. You can select the appropriate contact based on your specific issues.
RCA products are warranted for a specific time period against the manufacturer’s defects in material and workmanship when used or installed as per the instructions. RCA requires the receipt or proof of purchase to verify the place and date of purchase, as the warranty period starts from the date of purchase. If you are planning to give the item as a gift or won't be using it immediately, test the product when you bring it home, to figure out if there are any issues.
2-Year Advanced Replacement Warranty – Television
5-Year Standard Warranty – LED Lighting
Physical damage is not considered a defect by RCA and is therefore not covered under the warranty. On that note, if you find your product is damaged when you get it home, it is recommended that you return it to the original store for an exchange or refund. RCA holds no responsibility for any incidental, consequential, special, or punitive damages. Other damages that don’t fall under the coverage are: damages due to power failure or insufficient electrical service, and electrical components or consumables; damages due to misuse, accidents, natural disasters, negligence, and unauthorized alterations; damages due to improper installation or alterations, exposure to corrosive gases or materials.
RCA has been a dependable choice for thousands of families and has been a dominant player in the electronics industry for over 100 years. RCA understands the power of technology in the lives of the people. With this in mind, RCA manufactures high-performing and cost-effective products. Their products are known for their elegance, intuitiveness, and quality, which shows their dedication and commitment. And, that’s what laid a strong foundation for their unparalleled position in the industry.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of RCA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of RCA.