You should tell the experienced and talented customer support team about making a warranty claim, as they are responsible for that. It is up to you whether you choose to contact them via phone or email.
Apart from warranty claiming service, they have sound knowledge in other fields related to FAQs, service centers, manuals, order tracking, and much more.
An account needs to be created by providing your email, username, password, name, country, and phone number. This is also known as product registration.
The product registration will confirm your ownership, notify you of vital updates, and provide you with news and offers first.
Polk Audio will credit the refund amount to the original form of payment for customers who return products that do not meet their expectations within the fixed timeframe of sixty days from the purchase date.
The manufacturer will reject returns that are not sent back to them with accessories and in their original packaging. It is very important to attach the free return shipping label provided by them outside the packaging.
During the warranty process, Polk Speakers may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
5541 Fermi Court,
Carlsbad, CA-92008,
USA.
If you have trouble contacting Polk Speakers, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Polk Audio, Inc., provides a warranty solely to the original retail purchaser. If the product proves defective in materials or workmanship as warranted, your only recourse shall be repair or replacement as outlined. Any parts or products replaced become the property of Polk Audio. Items repaired or replaced under this warranty will be returned to you, with freight prepaid, within a reasonable timeframe. This warranty is valid solely for products bought in Canada, the United States of America, including its territories, as well as exchanges within the U.S. and NATO armed forces and audio clubs.
1-year warranty on db DXi, and MM Series Car Audio Speakers
5-year warranty on RCi and MC Series In Walls
The warranty excludes service or parts for repairing damage resulting from accidents, disasters, misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use, voltage inputs exceeding the unit's maximum rating, cosmetic issues unrelated to defects in materials or workmanship, or unauthorized service, repair, or modification of the product by Polk Audio. Additionally, the warranty will be void if the serial number on the product is removed, tampered with, or defaced.
Polk Audio, an esteemed American audio manufacturer, is renowned for its exceptional home and car speaker systems. Beyond speakers, the company offers a diverse array of audio equipment including amplifiers and FM tuners. Headquartered in San Diego, California, Polk Audio was established in 1972 by Matthew Polk, George Klopfer, and Sandy Gross. Notably, Polk Audio has ventured into the realm of smart speakers compatible with Google Assistant and Amazon Alexa, alongside its renowned automobile speaker line.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Polk Speakers logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Polk Speakers.