You should tell the experienced and talented customer support team about making a warranty claim, as they are responsible for that. It is up to you whether you choose to contact them via phone or email.
Apart from warranty claiming service, they have sound knowledge in other fields related to FAQs, service centers, manuals, order tracking, and much more.
An account needs to be created by providing your email, username, password, name, country, and phone number. This is also known as product registration.
The product registration will confirm your ownership, notify you of vital updates, and provide you with news and offers first.
Polk Audio will credit the refund amount to the original form of payment for customers who return products that do not meet their expectations within the fixed timeframe of sixty days from the purchase date.
The manufacturer will reject returns that are not sent back to them with accessories and in their original packaging. It is very important to attach the free return shipping label provided by them outside the packaging.
1-year warranty on db DXi, and MM Series Car Audio Speakers
5-year warranty on RCi and MC Series In Walls
5541 Fermi Court,
Carlsbad, CA-92008,
USA.
Let Warranty Valet assist you in claiming Polk Speakers warranty hassle-free.
Polk Audio, Inc., provides a warranty solely to the original retail purchaser. If the product proves defective in materials or workmanship as warranted, your only recourse shall be repair or replacement as outlined. Any parts or products replaced become the property of Polk Audio. Items repaired or replaced under this warranty will be returned to you, with freight prepaid, within a reasonable timeframe. This warranty is valid solely for products bought in Canada, the United States of America, including its territories, as well as exchanges within the U.S. and NATO armed forces and audio clubs.
The warranty excludes service or parts for repairing damage resulting from accidents, disasters, misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use, voltage inputs exceeding the unit's maximum rating, cosmetic issues unrelated to defects in materials or workmanship, or unauthorized service, repair, or modification of the product by Polk Audio. Additionally, the warranty will be void if the serial number on the product is removed, tampered with, or defaced.
Our claim assistance covers all Polk Speakers products, including:
| Product name |
|---|
| Subwoofers |
| Home Theater Systems |
| Bluetooth Soundbars |
| Dolby Atmos Sound Bars |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Polk Speakers logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Polk Speakers.