• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Pampered Chef warranty claim assistance in one click!

3 Simple Steps for Pampered Chef Warranty Claim:

Step 1:

  • Having an account will enable you to enjoy faster checkouts, review your past orders, and manage or create wishlists. A small concession is given to customers who already have an account.

  • In order to create an account, you have to provide your personal, contact, sign-in, and address information. Email and password are important for account holders.

Step 2:

  • Pampered Chef will cover pre-paid shipping charges for your return when applicable. This applies when you receive authorization for an exchange, replacement, or refund for products returned within thirty days.

  • Products returned after thirty days must be sent back to the company before any exchange, replacement, or refund can be processed. The company retains the right to decide whether to exchange, replace, or refund the product. You have to pay for the return packaging and any shipping charges out of your own pocket.

  • Refunds will be issued in the same manner as the original payment method. If it's not possible to refund to the original payment source, a check will be provided as an alternative. Normally, refunds are processed within a span of 14 business days.

Step 3:

  • Customer service offers solutions for shipping, orders, returns, product-related questions, and a section titled 'Hosting a Party' with FAQs. Pick one topic that you are looking for.

  • If you have additional questions regarding these or any other assistance topics, you can explore the knowledge center for answers. The customer solutions team will respond to your inquiries within two business days.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8am - 8pm (CT)

Contact Address

2701 Prosperity Avenue Ste 400,
Fairfax, Virginia-22031,

Useful Links:

What is covered under the Pampered Chef Warranty?

The guarantee scheme applies exclusively to the original purchasers or the first recipients of a gift. In cases where an exact product replacement isn't feasible due to unavailability, they may, at their discretion, provide an alternative product as a replacement or offer a credit for future purchases, with the credit amount not exceeding the customer's original purchase price for the exchanged item. Their guarantee concerning pantry products is specifically for spoilage within their shelf life, damage during shipping, or errors on their part. Products featuring the LTD symbol come with a limited guarantee, which encompasses satisfaction with the product, manufacturing defects, or damage during shipping, provided it's reported within 30 days of the shipping date.

  • 3-year guarantee Stoneware Chip and dip Set, Stackable Cooling Rack Set, Half Sheet Pan

  • 5-year guarantee on the removable handle for Signature Nonstick Sauce Pan, Nonstick Grill Pan and Press Set

  • 10-year guarantee on 5-Piece Brilliance Nonstick Cookware Set

What is NOT covered under the Pampered Chef Warranty?

The guarantee does not apply to cases of misuse or use that goes against the provided use and care instructions, which will nullify all product guarantees. It also does not cover commercial use, abuse, misuse, regular wear and tear, or damages caused by unforeseeable events. Incidental or consequential damages cannot be reimbursed. Moreover, if an item is replaced, the guarantee does not reset or begin anew.

About Pampered Chef

Pampered Chef, a global multi-level marketing enterprise, specializes in providing a range of kitchen utensils, food items, and cookbooks tailored for home cooking. They also offer select items designed to facilitate the transportation of their products and gardening tools. Back in 1990, Pampered Chef introduced the Valtrompia bread tube, a metal tube designed for baking refrigerated bread dough into a slender loaf with a scalloped edge. The company boasts a worldwide sales force of approximately 35,000 individuals, in addition to 400 corporate employees. Headquartered in Addison, Illinois, Pampered Chef operates in five different countries.

Products of Pampered Chef

Skillets and Fry Pans Air Fryers Ice Crean Makers Popcorn Makers Pressure Cookers Muffin Pans

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Pampered Chef logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Pampered Chef.