Step 1:

  • Your warranty gets activated as soon as you furnish your name, email, and order number in the small form. Please review and ensure that the information you enter is accurate.

  • When you click on the button labeled "how to find your order number," it provides guidance on how to locate and obtain your order number.

Step 2:

  • Either you choose a phone or form to get in touch with the customer service center for an Occiam Earbuds warranty claim. They tend to solve your issues in 24 hours once you fill up the form.

  • The form includes fields such as your name, order number, email, and comment that you want to type in the content box.

Step 3:

  • If you do not receive a response from them within 24 hours, please check your spam mailbox to ensure their message has not been inadvertently filtered.

  • Alternatively, you can opt to leave a message on their Facebook page. Rest assured, they are always available to assist you.

  • During the warranty process, Occiam Earbuds may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.

Occiam Earbuds Warranty Period:

  • Occiam Earbuds provides a 1-year warranty on its Wireless Earbuds Bluetooth Headphones, designed for active lifestyles.

Occiam Earbuds Contact Information:

Email Support

For further info, Kindly Get in touch with Occiam Earbuds via this email.

[email protected]

Phone Number

+1-781-227-8817

Mon-Fri: 11am - 8pm(EST)

Contact Address

United States of America.

Chat or Submit a Claim

If you have trouble contacting Occiam Earbuds, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Occiam Earbuds Warranty?

OCCIAM offers a warranty to protect against any defects in materials or craftsmanship present in their products. Throughout the warranty period, OCCIAM commits to repairing or replacing any faulty items, providing customers with confidence and assurance in their purchases. When your earphones are not charging, are lost, one of the earbuds frequently disconnects, the hook piece tears and comes off, or your charge case is not working, Occiam earbuds will provide you with a replacement.

What is NOT covered under the Occiam Earbuds Warranty?

The warranty does not cover damages resulting from misuse, abuse, accidents, or natural events. Furthermore, products not used in compliance with the instructions provided in the manuals are not eligible for warranty coverage.

Products of Occiam Earbuds:

Our claim assistance covers all Occiam Earbuds products, including:

Product name
Earbuds
D17 TWS
T17 TWS
K23 TWS
T9 TWS
C16 TW

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Occiam Earbuds logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Occiam Earbuds.