• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Occiam Earbuds warranty claim assistance in one click!

3 Simple Steps for Occiam Earbuds Warranty Claim:

Step 1:

  • Your warranty gets activated as soon as you furnish your name, email, and order number in the small form. Please review and ensure that the information you enter is accurate.

  • When you click on the button labeled "how to find your order number," it provides guidance on how to locate and obtain your order number.

Step 2:

  • Either you choose a phone or form to get in touch with the customer service center. They tend to solve your issues in 24 hours once you fill up the form.

  • The form includes fields such as your name, order number, email, and comment that you want to type in the content box.

Step 3:

  • If you do not receive a response from them within 24 hours, please check your spam mailbox to ensure their message has not been inadvertently filtered.

  • Alternatively, you can opt to leave a message on their Facebook page. Rest assured, they are always available to assist you.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 11am - 8pm(EST)

Contact Address

United States of America.

Useful Links:

What is covered under the Occiam Earbuds Warranty?

OCCIAM offers a warranty to protect against any defects in materials or craftsmanship present in their products. Throughout the warranty period, OCCIAM commits to repairing or replacing any faulty items, providing customers with confidence and assurance in their purchases.

  • 1-year warranty on Wireless Earbuds Bluetooth Headphones 48H Play Back Earphones in Ear Waterproof with Microphone LED Display for Sports Running Workout Black

What is NOT covered under the Occiam Earbuds Warranty?

The warranty does not cover damages resulting from misuse, abuse, accidents, or natural events. Furthermore, products not used in compliance with the instructions provided in the manuals are not eligible for warranty coverage.

About Occiam Earbuds

OCCIAM is a cutting-edge American brand specializing in intelligent audio, founded by LIGHTRACE OPTOELECTRONIC TECHNOLOGY CO., LTD in 2019. Their products are crafted to deliver impeccable sound quality, boasting high fidelity and featuring a sleek and dynamic design. This combination offers a transcendent and refined auditory experience, appealing to music enthusiasts, sports enthusiasts, and outdoor adventurers alike.

Products of Occiam Earbuds


Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Occiam Earbuds logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Occiam Earbuds.