You have a period of ninety days to contact the customer support team in order to receive a refund or an exact replacement unless the product is unavailable.
Images of the damaged or defective product may be required. In most cases, you will be asked to return these items to their facilities. However, they will assist with the return and cover the shipping costs.
You can return items within 90 days of the purchase date, provided they are in their original packaging and include all accessories.
To initiate a return, please contact them to obtain a return form. Returns submitted without this form may face processing delays.
Their returns team strives to ensure that your experience is as straightforward and effortless as can be.
They offer a 1-year limited manufacturer's warranty, allowing you to reach out to them within the first year in case of any issues.
1-year limited manufacturer warranty
The warranty guarantees that all products are free from manufacturing defects. If any defects are discovered within the warranty period, the manufacturer will either repair or replace the defective items.
The warranty does not cover products that are damaged due to abuse, misuse, or acts of God, nor does it cover products that are not used in accordance with the instructions provided in the manuals.
Our claim assistance covers all Nyeekoy Toys products, including:
| Product name |
|---|
| Outdoor Kids Jungle Gym Climbing Dome Climber |
| Outdoor Kids Dome Climber Jungle Gym Metal Monkey Bars |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nyeekoy Toys logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nyeekoy Toys.