Upon providing a thorough description of the claimed product defect, the original purchaser should contact them to initiate the return of any defective parts or products.
They will then proceed to either replace or repair the product, as per the warranty coverage.
For inquiries regarding maintenance, installation, or how to obtain warranty service, please reach out to them via email.
The labor costs or expenses associated with the removal, installation, repair, or replacement of defective products are not covered under the warranty.
The claimant is responsible for covering shipping and handling charges. Please note that they only ship within North America and do not offer international shipping.
This warranty provides you with certain rights, and you may also have additional rights that vary depending on the state you reside in.
1-year limited warranty
The warranty is valid exclusively for the original purchaser under the condition that the products have been handled, wired, installed, operated, and maintained according to the applicable specifications.
This warranty excludes defects caused by misuse, accidental damage, improper handling, or installation, and specifically disclaims responsibility for indirect, incidental, or consequential damages. It also does not cover bulbs or the finish of outdoor products.
Our claim assistance covers all KAWOTI Lights products, including:
Product name |
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Table Lamps |
Vanity Lights |
Armed Wall Sconces |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of KAWOTI Lights logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of KAWOTI Lights.