To file a warranty claim, you may need to fill out the form, including your name, email address, additional information, and order ID, and attach the necessary files.
If you scroll down a little bit after clicking on the warranty in the product section, various articles linked to the warranty are clearly visible. You will gain an understanding after going through the articles.
You should meet the four conditions for the return policy. The products should have been purchased from the official website, and must not be used or damaged, you should return the product within thirty days, and you may have to cover the return shipping cost depending on the reason.
The original order receipt should be enclosed in the box along with instructions indicating that you are returning the item for a refund. The original payment method will be used to process your refund.
Phone, text, email, or self-service features can be used to contact the customer support team. If you want them to respond to you instantly, then proceed with the first three options mentioned.
The response used to be on the same day or within 24 hours. It will take longer on Mondays and after holidays than usual.
During the warranty process, Nordic Ware may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty period may be 5, 10, 15, or 20 years.
5,10,15 or 20-year limited warranty depending upon the products
For further info, Kindly Get in touch with Nordic Ware via this email.
[email protected]5005 County Road 25,
Minneapolis, Minnesota-55416,
USA.
If you are having trouble contacting Nordic Ware, submit a claim here.
Nordic Ware warrants their products to be free from material and workmanship defects for a designated period of 5, 10, 15, or 20 years starting from the original purchase date (please refer to the original product packaging to determine the applicable warranty). It's important to note that minor imperfections, surface marks caused by shipping, and slight color variations are considered typical and do not indicate a defective product. All of their warranties are limited in nature, as they necessitate the products to be used in accordance with the provided usage and care instructions.
The warranty will not cover damages resulting from accidents, misuse, overheating, the application of cooking sprays, regular wear and tear, or usage outside a home environment. Furthermore, the warranty will become void if you subject your pans to extended periods of high-heat cooking, clean your product in a dishwasher, engage in improper cleaning practices, neglect maintenance, or make any modifications to the product. It's also important to note that using metal utensils on any nonstick surface or employing scouring pads, steel wool, abrasive cleansers, or bleach can nullify the warranty.
Our claim assistance covers all Nordic Ware products, including:
| Product name |
|---|
| Cake Pans |
| Bread and Loaf Pans |
| Cupcake and Muffin Pans |
| Pie |
| Tart |
| and Quiche Pans |
| Springform and Cheesecake Pans |
| Kitchen Utensils |
| Baking Tools |
| Stainless Grillware |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nordic Ware logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nordic Ware.