3 Simple Steps for Mira Warranty Claim

Step 1:

  • To activate your multi-year protection, visit the official Mira Showers Guarantee Registration portal to link your serial number to your installation address.

  • Your professional installation certificate serves as the primary mechanical link to validate your ownership and confirms the unit was commissioned by a qualified technician.

  • Documenting your purchase within the brand's global database ensures the technical team can immediately verify your eligibility for a factory backed part replacement or engineer visit.

Step 2:

  • Before starting a formal inquiry, check the showerhead for limescale buildup and ensure the inlet filters are clear to determine if the issue is a factory defect.

  • Collect visual records of the anomaly while the system is installed, specifically identifying any error codes on digital displays or leaks within the internal casing.

  • Compiling this data into a single package accelerates the evaluation process and provides the staff with a comprehensive view of the mechanical state.

Step 3:

  • Reach out to the customer service department through the official web-based inquiry forms or the dedicated support portal found on the manufacturer's website.

  • Utilizing the digital contact portal ensures your request is triaged by technicians trained specifically in Mira’s thermostatic and digital flow technology.

  • Once your submission is received, follow the specific instructions provided regarding the evaluation of the hardware or the dispatch of an authorized service engineer.

Mira Warranty Period:

  • Mira Showers products typically come with a 2–5 year warranty depending on the model, with many electric and mixer showers offering around 2 years standard coverage, while selected premium or digital models may have extended warranties up to 5 years.

How to claim Mira Warranty

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Mira Contact Information:

Email Support

askus@mirashowers.com

Phone Number

0800 001 4040

Monday – Friday, 9:00 AM – 5:00 PM

Contact Address

Kohler Mira Limited
Whaddon Works, Cromwell Road
Cheltenham, Gloucestershire
GL52 5EP
United Kingdom

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Mira warranty hassle-free.

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What is covered under the Mira Warranty?

Eligible for Coverage: The Mira Quality Guarantee

  • Manufacturing Faults: Coverage for defects in workmanship and materials for the shower engine, valves, and internal components.
  • Thermal Integrity: Protection for the heating tank and thermostatic mixing valves against factory-related mechanical failure.
  • Digital Technology: Coverage for wireless controllers, processors, and smart-home integration hubs identified within the eligibility window.
  • Clearscale® Protection: Guarantee for the integrity of the specialized heating elements designed to resist mineral buildup.
  • Parts and Labor: Provision of genuine Mira spare parts and authorized technician labor for units covered under the full guarantee period.

What is NOT covered under the Mira Warranty?

Exclusions: Protection Limitations

  • Improper Installation: Protection does not cover failures caused by incorrect plumbing connections, inadequate water pressure, or DIY mounting errors.
  • Limescale Damage: While some models feature resistant technology, coverage does not apply to total blockages caused by neglected maintenance.
  • Unauthorized Repair: Any warranty is void if the internal shower casing has been opened or repaired by an unauthorized person.
  • Commercial Usage: Standard residential guarantees are significantly shortened or void if the units are installed in a business or high-traffic public facility.
  • Environmental Factors: Protection excludes damage from external flooding, frozen pipes, or electrical power surges.
  • Relocation: The guarantee applies strictly to the original installation site and does not follow the hardware if it is moved to a new property.

Products of Mira:

Our complete claim assistance covers all Mira products, including:

Product name
Showers
Electric showers
Mixer showers
Digital showers
Power showers
Shower Systems
Smart showers
Thermostatic showers
Enclosures & Trays
Shower enclosures
Shower trays
Shower Accessories
Shower heads
Hoses
Rails
Controls
Bathroom Fixtures
Taps
Bath shower mixers
Spare Parts & Components
Valves
Cartridges
Replacement parts

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mira logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mira.