3 Simple Steps for Fender Guitars Warranty Claim

Step 1:

  • Fender offers a dedicated page for warranty details and policies, providing guidance on repairs or replacements for covered products.

  • You can return your instrument within 30 days of receipt for a refund or exchange, subject to product availability. Certain items like harmonicas, In-Ear Monitors, and Fender Mod Shop instruments are excluded from this policy.

Step 2:

  • For damaged or defective items, you can request a replacement for the same or a comparable product. Fender provides a prepaid shipping label after obtaining a Return Authorization (RA) number.

  • Returned items must be in their original, pristine condition, free of wear, damage, dents, or scratches. All original packaging, manuals, warranties, and accessories must be included.

Step 3:

  • Refunds are processed within 7–10 business days after the returned items are received and inspected by Fender.

  • Their support team can assist with product specifications, maintenance, service manuals, and warranty repair options.

Fender Guitars Warranty Period:

  • Limited lifetime warranty on Fender cable

  • 2-year limited warranty on Electric Guitar and Bass, Acoustic Guitar, Amplifier and Pro Audio instruments

  • 5-year limited warranty on transferable fortis

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Fender Guitars Contact Information:

Email Support

[email protected]

Phone Number

+1-844-202-0924

Mon-Fri: 8am - 11pm(EST)

Contact Address

17600 North Perimeter Drive, Suite 100,
Scottsdale, AZ-85255,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Fender Guitars warranty hassle-free.

What is covered under the Fender Guitars Warranty?

Fender warranty policy applies to:

  • The warranty ensures the instrument is free from defects in materials and workmanship throughout the ownership of the original retail purchaser.
  • Pickups, switches, jacks, controls, electrical parts, tuning machines, hardware, pickguards, plated surfaces, gig bags, cases, and case hardware are covered for one year from the date of purchase.
  • The instrument must be purchased from an authorized Fender dealer to qualify for warranty coverage.
  • A valid sales receipt or proof of purchase must be provided to make a warranty claim.
  • Defective components covered under the warranty will be repaired or replaced at Fender's discretion, free of charge to the owner.

What is NOT covered under the Fender Guitars Warranty?

Fender warranty does not apply to:

  • Normal wear and tear, including fret wear, saddle wear, nut wear, strings, setups, adjustments, or routine maintenance.
  • Damage caused by environmental factors such as temperature or humidity changes, sun exposure, fire, moisture, body salts, acid perspiration, or wood warping and splitting.
  • Instruments that have been customized, modified, or serviced by unauthorized individuals, as well as those with missing, altered, or tampered serial numbers.
  • Corrosion, rusting, or damage to hardware due to exposure to humidity, salty air, body salts, perspiration, or contact with non-Fender-approved materials like polishes, vinyl, plastic, or rubber.

Products of Fender Guitars:

Our claim assistance covers all Fender Guitars products, including:

Product name
Stratocaster
Telecaster
Jazzmaster
Jaguar
Dreadnought
Redondo
Newporter
Malibu
Auditorium
Parlor
Cases
Straps
Cables
Picks
Gig Bags
Stands
Strings
Capos
Slides

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fender Guitars logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fender Guitars.