Step 1:

  • Fender offers a dedicated page for warranty details and policies, providing guidance on repairs or replacements for covered products.

  • You can return your instrument within 30 days of receipt for a refund or exchange, subject to product availability. Certain items like harmonicas, In-Ear Monitors, and Fender Mod Shop instruments are excluded from this policy.

Step 2:

  • For damaged or defective items, you can request a replacement for the same or a comparable product. Fender provides a prepaid shipping label after obtaining a Return Authorization (RA) number.

  • Returned items must be in their original, pristine condition, free of wear, damage, dents, or scratches. All original packaging, manuals, warranties, and accessories must be included.

Step 3:

  • Refunds are processed within 7–10 business days after the returned items are received and inspected by Fender.

  • Their support team can assist with product specifications, maintenance, service manuals, and warranty repair options.

Fender Guitars Warranty Period:

  • Limited lifetime warranty on Fender cable

  • 2-year limited warranty on Electric Guitar and Bass, Acoustic Guitar, Amplifier and Pro Audio instruments

  • 5-year limited warranty on transferable fortis

Real Experiences with Fender Guitars Warranty Claims:

Typical Processing Time: Claims are handled through authorized service centers, with repair or replacement completed after inspection and approval.

Reason for Common Delays: Delays usually occur due to product inspection, service center evaluation, or parts availability.

Helpful Tip to make the claim easier: Always keep your original receipt and visit an authorized Fender service center directly for faster processing.

Required Documents for Your Fender Guitars Warranty Claims:

  • Original proof of purchase (mandatory for validation)

  • Product details (model/serial number if available)

  • Description of the defect or issue

Fender Guitars Contact Information:

Phone Number

+1-844-202-0924

Mon-Fri: 8am - 11pm(EST)

Contact Address

17600 North Perimeter Drive, Suite 100,
Scottsdale, AZ-85255,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Fender Guitars warranty hassle-free.

Useful Links:

What is covered under the Fender Guitars Warranty?

Fender warranty policy applies to:

  • The warranty ensures the instrument is free from defects in materials and workmanship throughout the ownership of the original retail purchaser.
  • Pickups, switches, jacks, controls, electrical parts, tuning machines, hardware, pickguards, plated surfaces, gig bags, cases, and case hardware are covered for one year from the date of purchase.
  • The instrument must be purchased from an authorized Fender dealer to qualify for warranty coverage.
  • A valid sales receipt or proof of purchase must be provided to make a warranty claim.
  • Defective components covered under the warranty will be repaired or replaced at Fender's discretion, free of charge to the owner.

What is NOT covered under the Fender Guitars Warranty?

Fender warranty does not apply to:

  • Normal wear and tear, including fret wear, saddle wear, nut wear, strings, setups, adjustments, or routine maintenance.
  • Damage caused by environmental factors such as temperature or humidity changes, sun exposure, fire, moisture, body salts, acid perspiration, or wood warping and splitting.
  • Instruments that have been customized, modified, or serviced by unauthorized individuals, as well as those with missing, altered, or tampered serial numbers.
  • Corrosion, rusting, or damage to hardware due to exposure to humidity, salty air, body salts, perspiration, or contact with non-Fender-approved materials like polishes, vinyl, plastic, or rubber.

Fender Guitars Warranty FAQs

How do I submit a Fender warranty claim?

To file a Fender warranty claim, visit the official website, submit your request with proof of purchase, and include details of your Fender guitar or Fender amp.

What is the Fender guitar warranty period?

Most Fender guitars like the Fender Stratocaster and Telecaster come with a limited warranty covering manufacturing defects.

What does the Fender warranty cover?

The Fender warranty covers defects in materials and workmanship but excludes damage from misuse, modifications, or normal wear.

Do I need Fender warranty registration?

Fender warranty registration is recommended but not always required—keeping your purchase receipt is essential.

How can I contact Fender warranty support?

You can reach Fender warranty support through the official Fender website for help with electric guitars, amps, and accessories.

What is Fender’s return policy?

The Fender return policy depends on the retailer, but most allow returns within a limited period for unused guitars and gear.

Does Fender offer a lifetime warranty?

No, Fender lifetime warranty is not standard—most products have limited-time coverage depending on the item.

Are Fender Stratocaster and Telecaster covered under warranty?

Yes, models like the Stratocaster and Telecaster Fender are covered under the standard Fender guitar warranty.

Is the Fender Custom Shop warranty different?

Yes, Fender Custom Shop Stratocaster guitars may have specific warranty terms depending on craftsmanship and customization.

Are Fender amps covered under warranty?

Yes, Fender amplifiers like the Fender Mustang amp are covered under a limited Fender amp warranty.

Products of Fender Guitars:

Our complete claim assistance covers all Fender Guitars products, including:

Product name
Electric Guitars
Stratocaster (Player Stratocaster
Player II Stratocaster
American Performer Stratocaster
American Ultra Stratocaster)
Telecaster (Player Telecaster
Player II Telecaster
American Performer Telecaster
American Professional II Telecaster)
Jazzmaster
Jaguar
Mustang
Acoustic Guitars
CD-60
CD-140SCE
FA Series
Redondo Player
Malibu Player
Newporter Player
Bass Guitars
Precision Bass (Player Precision Bass
American Performer Precision Bass)
Jazz Bass

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fender Guitars logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fender Guitars.