3 Simple Steps for Michele Warranty Claim

Step 1:

• The foundation of your protection begins with Product Registration. To activate your coverage and ensure you receive critical updates regarding maintenance and new strap collections, you should register your watch through the official MICHELE website or by creating an account. This administrative step acts as a mechanical necessity to verify your status as the original owner and establishes a digital record of your purchase.

• To register, navigate to the Login section of the official site and create a user profile. You will need to provide your Personal Information, Watch Model Number, and your Dated Proof of Purchase. Successfully registering your hardware ensures that if a manufacturing defect such as a movement failure or dial misalignment occurs, the FG Services team has your unit's history ready for immediate action.

Step 2:

• If your horological hardware suffers a failure, such as a non-responsive movement or loose hands, the primary route for resolution is through an official assessment by FG Services, MICHELE's authorized service partner. MICHELE utilizes a specialized Online Repair Portal where you can initiate a request for both warranty covered and non-warranty work.

• You should visit the FG Services repair page to indicate your specific model and the symptoms of the fault. You must provide a detailed description of the issue. The technical team will perform a formal assessment to determine if the failure is a warrantable manufacturing defect. For units out of warranty, the team will provide a no-obligation quote for factory-certified repairs, ensuring your watch is serviced by Swiss-trained watchmakers.

Step 3:

• To finalize your resolution or obtain a specialized hardware restoration, you can initiate a formal inquiry by choosing to Contact Us directly via the official support channels. Getting in touch with the specialized customer care team is the required final step to validate your solution and receive shipping instructions for the Texas-based service center.

• The support team is reachable via the digital contact us portal on the official website, email, or their dedicated service phone line. You will be required to submit your repair ID and a copy of your sales receipt. Once the team validates the case, they will provide instructions for securely packing and shipping your watch to FG Services in Dallas, TX. Their master technicians will then restore your timepiece to its original performance standards, ensuring it continues to sparkle for years to come.

Michele Warranty Period:

• Two (2) Year Limited International Warranty from the original date of purchase.