3 Simple Steps for Mamiya Warranty Claim

Step 1:

• Locate your Serial Number and your Service Invoice; Mamiya UK provides a standard warranty on all professional service and repair work performed at their facility.

• Confirm that your equipment was serviced directly by Mamiya UK; third-party repairs or modifications not performed by their authorized technicians are not covered under their specific service guarantee.

• Verify the date of your last professional service; while standard protection is provided, the brand offers optional extensions for those seeking long-term peace of mind for their 6x7 systems.

Step 2:

• Perform a basic mechanical check, including a "dry fire" of the shutter and an inspection of the bellows for light leaks, to pinpoint the specific technical fault.

• Document the issue with a brief description or a short video of the mechanical failure; for film-spacing issues, keeping your last roll of developed film can provide valuable diagnostic data for the technicians.

• Remove all non-essential accessories such as film, custom straps, or third-party viewfinders before preparing the camera body or lens for transit.

Step 3:

• Reach out to the team through Contact Us on website or directly via phone the preferred method for rapid technical consultation to discuss the fault and receive your shipping instructions.

• Pack your gear securely, ideally using Royal Mail Special Delivery for UK residents to ensure the package is tracked, signed for, and fully insured.

• Include a copy of your previous service report or invoice inside the box; once received, the technicians will perform a full dismantle and mechanical check to resolve the issue under your warranty terms.

Mamiya Warranty Period:

• Service warranty on repairs (typically 6-12 months)