3 Simple Steps for parrot Warranty Claim

Step 1:

• Visit the official Parrot Support portal to create an account and register your drone; this links your unique serial number to your profile and ensures you receive the latest safety and firmware notifications.

• Locate your Serial Number (found on the drone's chassis, under the battery, or on the original packaging) and secure your Dated Proof of Purchase from an authorized Parrot dealer.

• Confirm that your product was purchased from an Authorized Parrot Professional Reseller; the manufacturer's warranty generally applies to the original purchaser and is not transferable for second-hand items.

Step 2:

• Use the FreeFlight 6 or FreeFlight 7 app to check for the latest firmware updates; many connectivity and flight stability issues are resolved through official software patches and sensor recalibrations.

• Export your Flight Logs and capture any error codes displayed in the flight interface; these logs are critical for Parrot technicians to determine if a malfunction was due to a hardware defect or external factors.

• Backup your internal media and remove any third-party accessories, such as custom SD cards, lens filters, or aftermarket tablet mounts, before preparing the unit for inspection.

Step 3:

• Reach out to the team directly by submitting a "Technical Support Request" through the official Parrot website to receive a mandatory RMA (Return Merchandise Authorization).

• Securely pack your drone ideally in its original specialized hard case or a well-padded box to prevent damage during transit to the regional service center.

• Include a copy of your RMA and sales receipt inside the box; once the authorized Parrot service center validates the manufacturing defect through log analysis and hardware inspection, they will coordinate the repair or replacement.

parrot Warranty Period:

• Typically 1-2 years limited manufacturer warranty on drones.