Having an account not only enables you to make instant checkouts, have more than a single address, check the status of the order, and so on but is also crucial for making replacements for the products that you already have.
Account creation involves providing your first and last name, email, and password details. Account holders may then enjoy a seamless experience on the website.
A few sets of rules should be followed to streamline the replacement process. The first step is to provide accurate information, including photographs, as false information renders them incapable of proceeding further.
Until your submission is approved, you are advised to have the products with you. You will be asked for additional photos or questions if required. You have the option to add more than one item.
For the customer support team to be contacted, you are supposed to provide your name, telephone number, complete address (including country), information about the product, and size.
Kindly make sure to review your spam or junk folder if you haven't received a reply within 24-48 business hours.
During the warranty process, Lupine Pet may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Lupine Pet, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The guarantee policy of Lupine Pet offers a replacement for any Lupine Pet brand dog collars, leashes, or pet gear purchased initially, that has incurred accidental damage during typical pet-related activities, including incidents such as chewing accidents.
Lifetime Guarantee
The guarantee does not extend coverage to products that are lost, outgrown, fully functional, simply dirty or stinky, or exhibiting normal wear and tear, including fading. Additionally, intentional damage or damage resulting from repeated activity, which is not accidental, is not covered. Items that were donated, sponsored, or received as part of a free promotion are also excluded from the guarantee. Replacement items are only provided under the terms of the guarantee.
Since the inception of LupinePet's vibrant dog collar in 1990, the founders, Scott, Valerie, and Dave, have remained steadfast in their commitment to crafting top-tier products. Proudly manufactured in the scenic White Mountains of New Hampshire, their creations derive inspiration from the robust components found in climbing and hiking gear, guaranteeing the longevity of LupinePet gear. Available in all 50 states, online, and in over a dozen countries worldwide, LupinePet's dog collars and pet gear exemplify durability and quality.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lupine Pet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lupine Pet.