3 Simple Steps for Laifen Warranty Claim

Step 1:

• The customer support team is well-equipped to handle both return and Laifen warranty claims, serving as a valuable resource for customers seeking assistance with their warranty claims or returns. 

• You need to provide valid proof of purchase, which may include the order number from online purchases made through Laifen, and a sales invoice.

Step 2:

• Within one day, the customer support team will provide you with the address where the products should be returned after you contact them, providing reasons for the return and an invoice or screenshot to confirm the order number.

• To have the full refund, you are requested to return the non-damaged products in thirty days from the date when the products were delivered to you.

• Besides this, name of the courier and tracking number are required for the processing of the refund.

Step 3:

• You will receive your refund in the same method that you used for the initial order once the returned products touch the premises of the warehouse. 

• Please be patient for 3-5 working days as it is the processing time for refund. When returning items unrelated to quality issues, the buyer is responsible for any damage or loss that may occur during transit.

Laifen Warranty Period:

• 1-year warranty on parts and labor for toothbrushes

• 2-year warranty on parts and labor for hair dryers