3 Simple Steps for Konka Warranty Claim

Step 1:

• Confirm that your Konka product was purchased new and unused from an authorized retailer within the United States.

• Ensure the product is still within the applicable limited warranty period from the original purchase date.

• Verify that the issue is a manufacturing defect in materials or workmanship under normal household use.

• Make sure you have the original proof of purchase (receipt or invoice), as it is required to process any warranty claim.

Step 2:

• Visit the official Konka USA website and navigate to the Support or Product Registration section (if available).

• Enter your model number, serial number, and purchase details to complete the registration process.

• Although registration may not always be mandatory, it can help speed up warranty verification and make future service requests more efficient.

Step 3:

• Contact Konka USA Customer Support with your model number and proof of purchase ready.

• Describe the issue clearly, including when it started and any troubleshooting steps you have already attempted.

• Follow the instructions provided by the support team regarding inspection, repair, or replacement.

Konka Warranty Period:

• Limited One (1) Year Warranty on Parts and Labor