Step 1:

  • Confirm your appliance was bought new from an authorized GE retailer; warranty excludes opened, used, repaired, repackaged, or auction-site products.  

  • Verify it's within 1-year from the original purchase date and used in the purchase country; proof required.  

  • Ensure the issue is a manufacturing defect in materials/workmanship under normal household use, not from abuse, accidents, power issues, or alterations.

Step 2:

  • Visit GE's registration page to link your details for quicker service. Register here.

  • Have model and serial numbers ready (on door frame or back panel); registration stores this for easy access.  

  • Safely store the original receipt or invoice, as it's mandatory to prove the purchase date for any claim.

Step 3:

  • For retailer purchases, return there first; if not possible, call GE or use online tools with model/serial numbers provided.  

  • Direct geappliances.com buys qualify for 30-day returns, generate a label via Returns Center, and ship tracked.  

  • Schedule service or file a claim here for repair/replacement (typically 1-2 weeks; no refunds).

GE Appliances Warranty Period:

  • The warranty period is typically one year. Some appliances may offer additional manufacturer warranty coverage for specific parts or components beyond the first year.

GE Appliances Contact Information:

Phone Number

USA:
1-800-432-2737

Monday–Friday 8 AM–6 PM ET; Saturday 8 AM–5 PM ET

Other Countries

Contact Address

4000 Buechel Bank Rd, Louisville, Kentucky, 40225, United States0.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming GE Appliances warranty hassle-free.

Useful Links:

What is covered under the GE Appliances Warranty?

GE Appliances warrants all products to the original purchaser against defects in materials and workmanship under normal household use for 1 year from purchase date. GE will repair or replace defective parts at its option.

  • If parts are unavailable, GE may substitute a comparable appliance. No refunds under warranty.
  • This applies only to consumers in the country of original purchase; it doesn't cover retailers or commercial use.

What is NOT covered under the GE Appliances Warranty?

Damage from misuse, abuse, accidents, unauthorized repairs, alterations, improper installation, power surges, drops, neglect, fire, flood

  • Used, repaired, repackaged, or resealed products, including those from auctions or liquidators.
  • Appliances repaired, modified, or altered without GE authorization; products adapted for non-intended countries void coverage. Consumables like filters/bulbs and normal wear are excluded.

Products of GE Appliances:

Our complete claim assistance covers all GE Appliances products, including:

Product name
Refrigerators
GE Profile French Door
GE Top-Freezer
GE Side-by-Side.
Washers/Dryers
GE Front Load
GE Top Load
GE Compact.
Ranges/Ovens
GE Electric Range
GE Gas Cooktop
GE Wall Oven.
Dishwashers
GE Top Control
GE Portable.
Other
Microwaves
Water Heaters
Air Conditioners.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GE Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GE Appliances.