Just get in touch with the customer support team whenever you have warranty issues. They are available to assist and will respond within 24 hours on business days.
The warrantor retains the discretion to substitute any discontinued item with a comparable or equivalent product.
For customers dissatisfied with their purchase, eligible item(s) may be returned for a refund within 60 days of purchase. Returned items must be unused and in their original packaging; used items are not eligible for return.
Reach out to their Customer Support Team via email or live chat, providing your order number to obtain a Return Authorization (RA) number prior to shipping your return, specifying the reason for the return.
For returns due to buyer's remorse, the return shipment cost will not be covered. Depending on the circumstances, a restocking/cancellation fee of 10-20% may be applied.
Buyer's remorse encompasses but is not restricted to, the following situations: Accidental orders, Cancellation after shipment, and items no longer needed or wanted.
1-year warranty
Let Warranty Valet assist you in claiming Joyldias Kids Car warranty hassle-free.
The customer's purchase is protected by a 1-Year Limited Warranty. All electronics and hydraulic pumps come with an industry-standard 360-day warranty from the date of purchase.
Under no circumstances shall the manufacturer be held liable for abuse, misuse, normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, any chipping, fading, or peeling of laminate, or any acts of nature, such as fire, water damage, freezing, etc.
Our claim assistance covers all Joyldias Kids Car products, including:
| Product name |
|---|
| Ride-On Cars |
| Inflatable Bouncers |
| Freestanding Slides |
| Kitchen Playsets |
| Kids Armoire |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Joyldias Kids Car logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Joyldias Kids Car.