3 Simple Steps for Shiatsu Massage Chair Warranty Claim:

Step 1:

  • Start your warranty claim by filling out the warranty registration form. The form includes fields for the Invoice ID, name, address, phone number, email ID, product type, purchase location, date of purchase, and delivery.

  • Shiatsu Plus Inc. provides warranty coverage for all massage chairs as well as small products in its lineup.

Step 2:

  • The original invoice must be presented upon request when seeking warranty services. To inquire about massage chairs, kindly reach out to Shiatsu Plus Inc. via the provided phone number or through email.

  • This warranty does not cover products damaged due to improper use, handling, or modifications made by customers.

Step 3:

  • Any alterations or repairs carried out by customers or third-party services without the consent of Shiatsu Plus Inc. will render the warranty void.

  • Damages resulting from accidents, placement conditions, or any other causes beyond the control of Shiatsu Plus Inc. are not covered.

  • During the warranty process, Shiatsu Massage Chair may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

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Phone Number

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Chat or Submit a Claim

If you have trouble contacting Shiatsu Massage Chair, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Shiatsu Massage Chair Warranty?

Upon the date of purchase, the warranty period becomes active and encompasses the following provisions: Defective parts will be replaced or repaired at no cost, inclusive of provided labor. Prior to replacements or repairs, a comprehensive inspection process is mandatory. Replacements and repairs will encompass any defective moving parts, mechanics, motors, metal/plastic frames, and circuit boards. Following replacements or repairs, a thorough test will be conducted to verify the absence of any defective components.

  • 30, 60, 90, 1, 2, 3, 4, 5-year warranty on parts and labor

What is NOT covered under the Shiatsu Massage Chair Warranty?

The warranty does not cover the complete replacement of a product or the free replacement of non-defective parts. In-house repairs are not included in this warranty, and additional fees will be charged for such services. Transportation of the product is also excluded from this warranty, and additional fees will be applied for transportation services. Additionally, wear and tear situations on upholstering are not covered by this warranty.

About Shiatsu Massage Chair

Shiatsu Plus Inc. is a leading supplier of residential and commercial massage chairs in Canada. With 20 years of experience, they have been manufacturing high-quality residential massage chairs, reliable coin-operated commercial massage chairs, and other massage products. Since pioneering the concept of coin-operated massage chairs two decades ago, they have become the preferred destination for massage chairs. Their commercial massage chairs have been installed in shopping malls across North America. Safety and quality are their top priorities.

Products of Shiatsu Massage Chair

Air Gravity Massage Chairs Zero Gravity Massage Chairs Trim-Master Thumber Sport Inada Sogno Shiatsu Air

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shiatsu Massage Chair logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shiatsu Massage Chair.