Start your warranty claim by filling out the warranty registration form. The form includes fields for the Invoice ID, name, address, phone number, email ID, product type, purchase location, date of purchase, and delivery.
Shiatsu Plus Inc. provides warranty coverage for all massage chairs as well as small products in its lineup.
The original invoice must be presented upon request when seeking warranty services. To inquire about massage chairs, kindly reach out to Shiatsu Plus Inc. via the provided phone number or through email.
This warranty does not cover products damaged due to improper use, handling, or modifications made by customers.
Any alterations or repairs carried out by customers or third-party services without the consent of Shiatsu Plus Inc. will render the warranty void.
Damages resulting from accidents, placement conditions, or any other causes beyond the control of Shiatsu Plus Inc. are not covered.
30, 60, 90, 1, 2, 3, 4, 5-year warranty on parts and labor
Let Warranty Valet assist you in claiming Shiatsu Massage Chair warranty hassle-free.
Upon the date of purchase, the warranty period becomes active and encompasses the following provisions: Defective parts will be replaced or repaired at no cost, inclusive of provided labor. Prior to replacements or repairs, a comprehensive inspection process is mandatory. Replacements and repairs will encompass any defective moving parts, mechanics, motors, metal/plastic frames, and circuit boards. Following replacements or repairs, a thorough test will be conducted to verify the absence of any defective components.
The warranty does not cover the complete replacement of a product or the free replacement of non-defective parts. In-house repairs are not included in this warranty, and additional fees will be charged for such services. Transportation of the product is also excluded from this warranty, and additional fees will be applied for transportation services. Additionally, wear and tear situations on upholstering are not covered by this warranty.
Our claim assistance covers all Shiatsu Massage Chair products, including:
| Product name |
|---|
| Air Gravity Massage Chairs |
| Zero Gravity Massage Chairs |
| Trim-Master |
| Thumber Sport |
| Inada Sogno |
| Shiatsu Air |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Shiatsu Massage Chair logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Shiatsu Massage Chair.