Step 1:

  • Getting in touch with customer support is more than enough for all your queries to be resolved. Additionally, your personal data will be protected, so you do not have to worry about that.

  • Your name, email, phone number, postal code, reason for making an inquiry, country where you reside, along with comments that you have in mind, have to be submitted.

  • The technical problems with your product, such as failure to function, manufacturing defects, device errors, or technical glitches, will be addressed by Johnson Controls to restore your product to working condition.

Step 2:

  • You have the option to access cost-effective maintenance and repair services, as well as HVAC operations, from the skilled team at Johnson Controls. They can also reduce your downtime.

  • Upon completing the repair or maintenance projects, you will gain an approach to replacement parts and supplies.

Step 3:

  • Please visit their official website to not only explore their latest products but also to understand the functions and uses of the products.

  • The staff members of Johnson Controls are looking forward to explaining their policies in detail, otherwise, our warranty valet team is ready to claim your warranty on your behalf.

Johnson Controls Warranty Period:

  • 18-month warranty against defects in workmanship and material for York products from the date of shipment

Johnson Controls Contact Information:

Phone Number

1800 659 378

Contact Address

Unit 4/101 Newmarket Road,
Windsor, QLD-4030,
Australia.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Johnson Controls warranty hassle-free.

What is covered under the Johnson Controls Warranty?

Johnson Controls assures all equipment and related factory-supplied materials or startup services performed by Johnson Controls in connection therewith, against defects in workmanship and material for a specified period. Johnson Controls, at its discretion, will repair or replace, the FOB point of shipment, such products or components found to be defective under the warranty period.

What is NOT covered under the Johnson Controls Warranty?

The warranty becomes null and void if modifications are made to the Equipment that affect the original design of the product without proper authorization from the factory. Any on-site design changes or unit modification/replacement must be authorized in advance by the factory. The warranty is not applicable if the Equipment is damaged due to acts of God, abuse (including shipping damage), neglect, sabotage, or acts of terrorists. Additionally, the warranty is not valid if the Equipment is not installed, operated, maintained, and serviced in accordance with the instructions issued by Johnson Controls.

Products of Johnson Controls:

Our claim assistance covers all Johnson Controls products, including:

Product name
Chillers
Packaged and Split DX Systems
Ductless Systems
Condensers
Evaporators

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Johnson Controls logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Johnson Controls.