Your first step should be to contact the customer support team to initiate the warranty claim by filling out the form.
The form starts with fields for your name, email, and subject, and ends with an optional message box.
Inkivyhome Outlet offers a 30-day initial guarantee. Beyond this period, several of their products are covered by manufacturer's warranties to provide assistance.
If you discover a defect in your item, please initiate a Return Merchandise Authorization request within 30 days. Upon approval, they will provide you with a prepaid shipping label to facilitate the return process at no cost to you for shipping.
Defects identified after the initial 30-day period must be addressed directly with the manufacturer in accordance with their warranty policy.
For items damaged during shipping, it is necessary to notify them within a period of seven days.
1-year warranty
The manufacturer warrants that all products are free from defects in materials and workmanship for a specified period starting from the date of purchase. This warranty applies exclusively to the original consumer purchaser and is valid under normal conditions of use and service.
The warranty excludes coverage for physical abuse, misuse, neglect, improper storage, improper installation, or installations not strictly following written instructions.
Our claim assistance covers all INK+IVY Furniture products, including:
Product name |
---|
Bed Throws |
Bedding Comforter Sets |
Bedding Duvet Cover Sets |
Bedspread & Coverlet Sets |
Quilt Sets |
Throw Pillows |
Window Curtain Panels |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of INK+IVY Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of INK+IVY Furniture.