Please be aware that all warranty claims must be submitted directly to the original point of purchase, which includes products bought through marketplaces and other websites.
To initiate a warranty claim, please contact them promptly by phone during weekdays.
Please ensure you have photos ready to assist their staff in processing your claim. Discount Ramps will assess any defects based on the provided evidence.
Upon confirmation of defects, Discount Ramps will replace the faulty part with a similar or identical product at no cost, though labor charges may apply.
If replacement parts are needed, they will arrive within 7-10 days. Please be aware that expedited shipping options are not offered for replacement parts.
Discount Ramps is not responsible for any damages that may result from the use of this product, including but not limited to property damage.
During the warranty process, Harbor Mate Ramp may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Harbor Mate Ramp, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Products purchased from the Authorized Dealer (original place of purchase) or Merchant will be free of material and workmanship defects upon receipt. They will meet the specified requirements stated at the point of purchase or on the Dealer's website, provided they are correctly installed, operated, and maintained under normal use and service conditions.
1-year warranty
The warranty does not cover products that are repaired, modified, or altered by anyone other than the Authorized Dealer. It also excludes products subjected to unusual physical stress or conditions (such as overloaded ramps or corrosion), natural disasters, governmental actions, wars, strikes, labor disputes, riots, theft, vandalism, terrorism, or any circumstances beyond reasonable control. Additionally, the warranty does not apply to damage resulting from improper installation, misuse, abuse, accidents, or negligence in use, storage, transportation, or handling, as well as tampering. Consumable items or those needing repair or replacement due to normal wear and tear are also not covered.
Harbor Mate Ramp offers a premium range of high-quality products designed to enhance your boating experience. From durable dock bumpers and reliable mooring lines to versatile storage solutions and safety gear, Harbor Mate has everything you need to keep your vessel secure and well-maintained. Their accessories are crafted with marine-grade materials to withstand harsh marine environments, ensuring long-lasting performance and peace of mind. Whether you're a seasoned sailor or a weekend boater, trust Harbor Mate Marine Accessories to provide the essentials for a smooth and enjoyable journey on the water.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Harbor Mate Ramp logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Harbor Mate Ramp.