You are allowed to claim the warranty at the location where the purchase was made, including marketplaces and other websites.
The warranty policies are non-transferable and will lose their validity in the event the products are purchased from unauthorized dealers. For further assistance, get in touch with the customer support team.
Silver Spring Ramps will determine the defects by looking at the photos that show the flaws, so you should be ready to submit the photos whenever they are requested.
They will provide you with a replacement for the defective products after confirming the defects are valid through the verified photos.
If you have opted for the extended warranty at checkout, your item will be protected against accidental damage and other unforeseen events.
Under no circumstances shall the authorized dealer be liable to the purchaser or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages resulting from the use of the product.
1-year warranty
Let Warranty Valet assist you in claiming Silver Spring Ramps warranty hassle-free.
Products purchased from the Authorized Dealer (original place of purchase) or Merchant will be free of material and workmanship defects upon receipt. They will meet the specified requirements stated at the point of purchase or on the Dealer's website, provided they are correctly installed, operated, and maintained under normal use and service conditions.
The warranty does not cover products that are repaired, modified, or altered by anyone other than the Authorized Dealer. It also excludes products subjected to unusual physical stress or conditions (such as overloaded ramps or corrosion), natural disasters, governmental actions, wars, strikes, labor disputes, riots, theft, vandalism, terrorism, or any circumstances beyond reasonable control. Additionally, the warranty does not apply to damage resulting from improper installation, misuse, abuse, accidents, or negligence in use, storage, transportation, or handling, as well as tampering. Consumable items or those needing repair or replacement due to normal wear and tear are also not covered.
Our claim assistance covers all Silver Spring Ramps products, including:
| Product name |
|---|
| Manual Wheelchairs |
| Rollators |
| Walkers |
| Threshold Ramps |
| Wheelchair Lifts and Carriers |
| Bathroom Grab Bars |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Silver Spring Ramps logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Silver Spring Ramps.