3 Simple Steps for Silver Spring Ramps Warranty Claim:

Step 1:

  • You are allowed to claim the warranty at the location where the purchase was made, including marketplaces and other websites. 

  • The warranty policies are non-transferable and will lose their validity in the event the products are purchased from unauthorized dealers. For further assistance, get in touch with the customer support team.

Step 2:

  • Silver Spring Ramps will determine the defects by looking at the photos that show the flaws, so you should be ready to submit the photos whenever they are requested.

  • They will provide you with a replacement for the defective products after confirming the defects are valid through the verified photos.

Step 3:

  • If you have opted for the extended warranty at checkout, your item will be protected against accidental damage and other unforeseen events.

  • Under no circumstances shall the authorized dealer be liable to the purchaser or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages resulting from the use of the product.

  • During the warranty process, Silver Spring Ramps may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

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Phone Number

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Chat or Submit a Claim

If you have trouble contacting Silver Spring Ramps, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Silver Spring Ramps Warranty?

Products purchased from the Authorized Dealer (original place of purchase) or Merchant will be free of material and workmanship defects upon receipt. They will meet the specified requirements stated at the point of purchase or on the Dealer's website, provided they are correctly installed, operated, and maintained under normal use and service conditions.

  • 1-year warranty

What is NOT covered under the Silver Spring Ramps Warranty?

The warranty does not cover products that are repaired, modified, or altered by anyone other than the Authorized Dealer. It also excludes products subjected to unusual physical stress or conditions (such as overloaded ramps or corrosion), natural disasters, governmental actions, wars, strikes, labor disputes, riots, theft, vandalism, terrorism, or any circumstances beyond reasonable control. Additionally, the warranty does not apply to damage resulting from improper installation, misuse, abuse, accidents, or negligence in use, storage, transportation, or handling, as well as tampering. Consumable items or those needing repair or replacement due to normal wear and tear are also not covered.

About Silver Spring Ramps

Silver Spring provides an extensive range of premium wheelchair and scooter ramps, lifts, carriers, and accessories designed to simplify daily mobility challenges. Whether you need easy-to-install mobility carriers, custom ramps for your home, or ADA-approved modular ramps, Silver Spring offers reliable mobility solutions to help you maintain your independence. Silver Spring mobility products are crafted to help you navigate daily challenges and achieve your mobility goals. The Silver Spring product line offers everything you need to create a safe and easily accessible environment in your home, office, or while traveling.

Products of Silver Spring Ramps

Manual Wheelchairs Rollators Walkers Threshold Ramps Wheelchair Lifts and Carriers Bathroom Grab Bars

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Silver Spring Ramps logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Silver Spring Ramps.