You don't have to hesitate to contact the knowledgeable customer support team via phone or email for warranty claims or any other queries.
When submitting a claim, please provide a photo documenting the damage to expedite the resolution process.
The original purchaser is eligible to file a warranty claim. The claim can be initiated upon submission of proof of purchase and evidence of damages.
Hanikes Toilets is not liable for any damages resulting from improper installation, which can lead to unavailability, repair issues, and maintenance problems.
In the event of a return, replacement, installation, or during use of the product, please be aware that their warranty covers the product itself, but not any incidental costs.
They follow all applicable state laws regarding implied warranties, ensuring you're protected wherever you live.
1-year limited warranty
If you need help reaching out to Hanikes Toilet, submit your claim with Warranty Valet.
Hanikes offers a one-year warranty on their products. This means if you find a defect in the materials or how it was made during regular use within the first year of buying it, Hanikes will send you replacement parts for free, whether it's the entire product or just a specific part.
The warranty becomes void if the product undergoes improper maintenance, abuse, misuse, excessive chemical exposure, accidents, or other types of damage. Furthermore, the warranty is invalidated if the product has been altered if installation guidelines were not adhered to, or if the product has been moved from its initial installation location.
Our claim assistance covers all Hanikes Toilet products, including:
| Product name |
|---|
| Dual Flush Round Toilet |
| Dual Flush Elongated Toilet |
| Dual Flush Square Toilet |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hanikes Toilet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hanikes Toilet.