If your received product is damaged, defective, or lost, please contact the customer service center, and they will promptly resolve the issue for you.
Customers should be aware that bulbs and the finish on outdoor products are excluded from the warranty coverage.
Additionally, the warranty does not cover labor or any other costs or expenses associated with removing, installing, or replacing any defective, repaired, or replaced products.
Ensuring your satisfaction is the primary objective of the company through its quality and outstanding services.
The manufacturer accepts returns of products that are in their original condition and include all accessories delivered with them.
They will not take responsibility for the products bought from any third parties or unauthorized sellers.
1-year warranty
The manufacturer guarantees that this product will be free from defects in material and workmanship for one year from the date of purchase. This warranty ensures that during the first year of ownership, the product will perform as intended without any material flaws or issues arising from the manufacturing process.
The warranty will not cover damages resulting from misuse, abuse, accidents, modifications, alterations, neglect, or improper handling.
Our claim assistance covers all Maxax Lights products, including:
| Product name |
|---|
| LED Chandeliers |
| Pendant Lights |
| LED Flush Mounts |
| Flush Mount Ceiling Lights |
| LED Semi-Flush Mounts |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Maxax Lights logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Maxax Lights.