3 Simple Steps for Progress Lighting Warranty Claim:

Step 1:

  • There are no obstacles during the replacement process for defective fans within the first thirty days from the purchase date, as long as you keep the proof of purchase for the return to the place of purchase.

  • The customer support team needs to be contacted for repair or replacement after thirty days, and decisions are made based on the manufacturer's sole discretion.

Step 2:

  • The warranty excludes coverage for any expenses or charges related to labor involved in the installation, removal, or replacement of a fan or its components. Labor and shipping costs are not included.

  • Progress Lighting LED bulbs come with the manufacturer's warranty, while non-LED bulbs do not have any warranty coverage.

Step 3:

  • Not all states allow limits on implied warranty duration or exclusions of certain damages. This means the above may not apply to you depending on your location.

  • The warranty grants you certain rights, and additional rights may exist that differ from state to state.

  • During the warranty process, Progress Lighting may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

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If you have trouble contacting Progress Lighting, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Progress Lighting Warranty?

Progress Lighting guarantees that the fan motors will be free from electrical and/or mechanical defects for as long as the original purchaser owns the fan.

  • 1-year limited lifetime warranty on pull chain switches, reverse switches, capacitors, and metal finishes

  • 3-year limited lifetime warranty on LED Light modules and electrical components for fans used in multi-family or commercial applications

  • 5-year limited lifetime warranty on LED Light modules and electrical components for fans used in single-family residences

What is NOT covered under the Progress Lighting Warranty?

The warranty does not cover any loss or damage caused by normal wear and tear, alterations, misuse, abuse, neglect, or improper installation, operation, repair, or maintenance, whether by the original purchaser or a third party. This includes, but is not limited to, issues arising from incorrect voltage supply, power surges, use of inappropriate parts or accessories, unauthorized repair attempts, or lack of necessary maintenance for the fan.

About Progress Lighting

Progress Lighting is a leading manufacturer of innovative and stylish lighting solutions, committed to delivering high-quality products that blend functionality and aesthetic appeal. With a rich heritage and a strong focus on design and technology, Progress Lighting offers an extensive range of fixtures, including ceiling fans, chandeliers, pendant lights, wall sconces, and outdoor lighting. Each piece is crafted to enhance any space, providing both beauty and performance. Dedicated to customer satisfaction, Progress Lighting continually strives to meet the evolving needs of homeowners and professionals, making it a trusted name in the lighting industry.

Products of Progress Lighting

Pendant Hanging Lights Chandelier Lights Bedroom Ceiling Lights Wall Lights Ceiling Light Drums Glass Shades

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Progress Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Progress Lighting.