Consumers can start the warranty claim process by contacting the experienced and talented customer service department, who will assist you with your claim.
You will have three options as solutions for your warranty claim: repair, replacement, or return of the product for a refund.
Orders are accepted with the explicit understanding that the seller assumes no liability for any incidental or consequential damages, or for any other losses.
This warranty grants you specific rights, and you may also have additional rights that vary by state.
For returns submitted via mail or carrier service, your refund will be processed once they receive and confirm your return.
It generally takes approximately seven business days to complete the processing of your return.
5-year manufacturer warranty
If you are having trouble contacting Hampden Furnishings, submit a claim here.
Hampden Furnishings offers a warranty to the original purchaser, which covers all manufacturing defects in materials and workmanship for a period of five years from the date of purchase. If a defect arises, the manufacturer will, at its discretion, either repair or replace the faulty product.
This warranty excludes damage caused by misuse, abuse, or neglect. Please be aware that excessive swaying back and forth on any banquet stack chair will render the warranty completely void.
Our claim assistance covers all Hampden Furnishings products, including:
| Product name |
|---|
| Folding Chairs |
| Stack Chairs |
| Task Chairs |
| Stools |
| Tables |
| Lecterns |
| Room Dividers |
| Music Stands |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hampden Furnishings logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hampden Furnishings.