Any questions or issues will be addressed by the after-sales team via email within 24 hours. They strive to provide the best solution for your problems.
Halmuz Furniture is committed to providing its customers with high-quality products and exceptional service.
Prior to commencing installation, please verify that all accessories are present and accounted for.
In the event of any missing or damaged accessories, the manufacturer urges you to promptly contact the seller without delay.
In the unfortunate event of damage, kindly send clear and detailed photographs to the seller as soon as possible.
Their dedicated team will promptly assess the situation and provide you with the optimal solution.
1-year manufacturer warranty
Halmuz provides a warranty to the original buyer, guaranteeing that the listed products are free from material and workmanship defects. During the specified warranty period, Halmuz will replace any product that fails due to such defects, provided it was installed by the original purchaser.
The warranty excludes coverage for conditions or damages arising from misuse, abuse, accidents, improper removal or reinstallation, exposure to outdoor elements, discoloration due to sunlight, routine wear and tear, or the natural aging process.
Our claim assistance covers all Halmuz Furniture products, including:
| Product name |
|---|
| Fire Pit Patio Sets |
| Outdoor Couches |
| Outdoor Lounge Furniture |
| Outdoor Chaise Lounges |
| Patio Chairs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Halmuz Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Halmuz Furniture.