After creating an account, you are able to register your product on the official website of Gtech. As soon as you create an account, you will enjoy several benefits such as tracing orders, product support access, and storing address details.
For the registration process, your name, physical address, contact details, serial number, date, and location of the purchase have to be provided. Your order number and delivery postcode are essential for your orders to be traced down.
A 30-day money-back guarantee is offered for all products purchased from the official website or over the telephone from Gtech and for products that are returned within thirty days.
Before returning the products in the original or equivalent packaging, you are advised to contact them as they can guide you on how to return or exchange the products.
Please ensure that products are not damaged while returning, and you are required to pay £10 for each order for the return shipping of all products.
The Gtech support center assists you in locating your product and provides guidance on troubleshooting and obtaining replacement parts for a variety of products, including those related to floor care, e-bikes, power tools, garden equipment, and massage.
They are delighted to solve your troubles with a happy face, and they are well-known for successfully rectifying many issues.
During the warranty process, Gtech Vacuum may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Gtech Vacuum, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The guarantee commences from the date of purchase. If a product undergoes repair or replacement within the warranty period, the warranty period does not reset. During the warranty period, all work will be conducted by Gtech or its authorized agents. Any replaced parts will become the property of Gtech. The repair or replacement of your product falls under the guarantee and does not prolong the guarantee duration. The guarantee offers supplementary benefits and does not impact your statutory rights as a consumer.
6-month warranty on spares and accessories
2-year warranty on Gtech Vacuum, Carpet Sweeper, Lawnmower, Grass Trimmer, Hedge Trimmer, Massage Bed, Patio Heater or Power Tool
The guarantee excludes coverage for normal wear and tear, accidental damage, faults resulting from negligent use or care, misuse, neglect, careless operation or handling of the product not in accordance with the operating manual, blockages, use of the product for purposes other than normal domestic household use, use of non-Gtech genuine components for parts and accessories, faulty installation, repairs or alterations conducted by parties other than Gtech or its authorized agents, and purchasing your product from an unofficial third party.
Grey Technology Ltd, operating under the Gtech trademark, is a self-reliant British enterprise specializing in the creation and production of cordless household and gardening tools. Headquartered in Worcester, Worcestershire, the company was established by Nick Grey, who pioneered the world's inaugural cordless floor sweeper, the SW01, in 2002. Since then, Gtech has introduced a diverse array of floorcare products, including Multi, Pro, and HyLite, alongside expanding its offerings to encompass an eBike line, a garden product range, and even an automated massage bed. Additionally, Gtech has applied its design expertise to develop various products on a 'white-label' basis for other brands.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gtech Vacuum logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gtech Vacuum.