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3 Simple Steps for Gretsch Guitars Warranty Claim:

Step 1:

  • The registration form begins with the contact information and ends with filling out purchase data. In between these two, the address for Gretsch brochures, and registration details must be completed.

  • To avail of warranty service, please return the entire instrument to an Authorized Gretsch Service Center along with your sales receipt as proof of purchase within the applicable Limited Warranty period.

Step 2:

  • Any implied warranties, such as those of merchantability or fitness for a particular purpose, that are mandated by state law, are restricted to the duration of this Limited warranty.

  • In certain states, provinces, or countries, limitations on the duration of implied warranties may not be permitted, meaning the above restrictions may not apply to you.

Step 3:

  • If the eligible component is not repaired, Fender reserves the right, at its sole discretion, to either replace it with a comparable product or refund the purchase price.

  • Remedies beyond the standard service repair for any Gretsch instrument necessitate an evaluation and confirmation of the defect, along with a direct recommendation to Fender from an Authorized Gretsch Service Center for alternative options to be considered.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

consumerrelations@gretschguitars.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-800-856-9801

Place a call to get more support for warranty claim

Contact Address

17600 N. Perimeter Drive, Suite 100,
Scottsdale, AZ-85255,
USA.

Useful Links:

What is covered under the Gretsch Guitars Warranty?

Fender guarantees that this Gretsch brand electric guitar or bass is free from defects in materials and workmanship for a period of two years from the original purchase date. This Limited Warranty is applicable solely to the original retail purchaser who buys this instrument from an Authorized Gretsch Dealer.

  • 2-year limited warranty on GRETSCH electric guitars and basses

What is NOT covered under the Gretsch Guitars Warranty?

The warranty does not cover certain aspects including fret wear, saddle wear, nut wear, strings, and batteries. Additionally, it excludes checking, shrinking, sinking, discoloration, and wear of lacquer finishes. Setups, adjustments, or routine maintenance of any kind are also not covered. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to the sun, fire, moisture, body salts, and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber, or other synthetic materials, and any other chemicals or non-Gretsch approved polishes are not included. Furthermore, damage, corrosion, or rusting of any hardware components caused by humidity, salty air, or exposure to moisture, body salts, and acids of perspiration are excluded. Any damage resulting from customization or modification, normal wear, and tear on any part of the instrument, case, or gig bag, including jacks, controls, switches, plated surfaces, tuning machines, pickguards, zippers, clasps, handles, latches, case hardware, etc., is not covered. Damage or deterioration to the neck set or internal bracing due to the normal and natural aging properties of the woods used in the construction of the instrument is also excluded. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature are not covered. Any instrument with a missing, altered, or tampered serial number, instruments purchased from anyone other than an Authorized Gretsch Dealer, and instruments that have been serviced by unauthorized persons are not covered under the warranty.

About Gretsch Guitars

Gretsch, an American musical instrument manufacturer, was established in 1883 in Brooklyn, New York by Friedrich Gretsch, a 27-year-old German immigrant. Initially, Friedrich produced banjos, tambourines, and drums until 1895. In 1916, his son, Fred Gretsch Sr., relocated operations to a larger facility, solidifying Gretsch's position as a leading American instrument manufacturer. Over time, Gretsch has produced various instruments, but its current focus lies on electric, acoustic, and resonator guitars, basses, ukuleles, and drums.

Products of Gretsch Guitars

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Melissa Clifford

Warranty Claim Specialist

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