Your name, email, residential address, name of the product to be registered, date of purchase, and other important fields need to be touched for the registration process.
The warranty claim can be made through the proof of purchase and warranty number of the defective item. You may have to return the product to check the quality. The proof of purchase is your online order number or sales invoice.
If you've bought a product through the official website and wish to initiate a return for reimbursement, you have a 30-day window starting from the date the item was delivered to the specified shipping address.
Upon the item's arrival at the warehouse, the processing time for a return and the issuance of a refund usually ranges from 1 to 2 days for PayPal. However, depending on your credit card company, this process may extend up to 10-14 days.
Getting in touch with customer support via email will help you receive a faster response from them than making a direct phone call. The response time is within 24 hours. The support from the email is active around the clock.
Scrolling down the page reveals a concise form requiring a few details for completion to reach you.
During the warranty process, Doss may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year limited warranty period.
1-year limited warranty
4078 Mission Blvd,
Montclair, CA-91763,
USA.
Let Warranty Valet assist you in claiming Doss warranty hassle-free.
A comprehensive one-year limited warranty safeguards against quality-related defects in products directly sold by DOSS. This coverage begins from the moment of delivery to the specifically designated shipping address.
The warranty provided by DOSS does not extend to products lacking sufficient proof of purchase, those that have been lost or stolen, items exceeding their designated warranty period, and non-quality-related issues arising after 30 days from the date of purchase. Additionally, free products, repairs conducted through third-party services, damage from external sources, and damage resulting from the misuse of products are not covered under the warranty terms.
Our claim assistance covers all Doss products, including:
| Product name |
|---|
| SoundBox |
| SoundBox Plus |
| SoundBox Pro |
| SoundBox Pro+ |
| SoundBox X |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Doss logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Doss.