The way to request the warranty is by dialing the provided telephone number in the warranty materials that came with the products or the CyberPowerPC under the applicable warranty period.
An independent telephone number is active for the products not purchased directly from the company. A return merchandise authorization will be issued to you after your wrranty claim is approved and verified.
It is crucial to note that the RMA number will expire fifteen days after the date of issuance. The products received by the manufacturer without RMA number will be rejected.
You will have the returned products back in your hand if any of the required proofs are missing, such as evidence of purchase date, company invoice number, description of goods including serial and model numbers, the reason for return, exchange, or refund, and RMA number.
The products have to be returned within thirty days to receive the refund. Crossing this time limit will incur a fifteen percent restocking fee. CyberPowerPC does not provide refund, credit, or exchange after 45 days from the date of the invoice.
You need to return the products in unused, good, and resalable condition. Moreover, you should include all original packaging, materials, manuals, and a copy of the invoice in the package.
The customer support team is accesible in different means of contact: phone, email or live chat. The product registration form requires you to complete the mandatory fields marked with an asterisk.
During the warranty process, CyberPowerPC may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting CyberPowerPC, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The company assures the original buyer that the products will be devoid of any material or workmanship defects for three years in terms of labor and one year for parts, starting from the date specified on the original invoice. If the product(s) supplied by the company is found to be defective due to improper workmanship or material, as reasonably determined by the company, the company commits to either repairing or replacing the product at no cost, except for any shipping or handling fees.
1-year warranty on labor and parts for notebooks
The warranty excludes coverage for software, external devices, accessories, or additional parts incorporated into a Company system post-shipment, as well as accessories or parts not originally installed at the Company factory. Monitors, keyboards, and mice listed on the Company's standard price list are included in this warranty; any other monitors, keyboards, and mice are not eligible for warranty coverage.
The CyberPowerPC brand has enjoyed over two decades of existence, steadfastly maintaining its original logo for 18 years. However, in 2016, recognizing the need for a more contemporary representation that aligns with their present identity and future aspirations, they embarked on creating a modernized logo. This updated emblem pays homage to the iconic "C & P" lettering from the original design, subtly interwoven into the icon alongside a lightning bolt, symbolizing the essence of "power" inherent in their brand and offerings. It epitomizes the ability to achieve victory through lightning-fast performance, encapsulated within a sturdy, dependable, and impregnable hexagonal carbon structure.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of CyberPowerPC logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of CyberPowerPC.