Your products getting enrolled benefits you in a lot of ways, such as receiving product support, helpful tips, the latest product information, and so on. Your name, the name of the company, phone, physical address, email, and password have to be submitted.
You are allowed to stretch your warranty period for 2 years even after your initial warranty period is over. Specifics may differ based on the particular extended warranty acquired.
The date when you make the purchase, as imprinted on the sales receipt or invoice or as may be otherwise mentioned by CyberPower, is taken as the commencing date of the warranty period.
Warranty service can only be claimed with proof of purchase. You can check your warranty status by entering the serial and model number. Customers who purchase products in the USA and Canada are eligible for the warranty lookup.
The comprehensive CyberPower catalog, boasting over 700 products, is readily available in the general support section. Accessible through an authorized distributor network, it provides a diverse range of offerings.
These products are sold by value-added resellers, system integrators, managed service providers, select retailers, and online resellers.
During the warranty process, CyberPower Systems may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1 or 3-year warranty period.
1-year warranty on BCT6L9N225 3-Phase Modular UPS Battery Cabinets
3-year warranty on PDU31001 Monitored PDU Series and PDU41003 Switched PDU Series
4241 12th Avenue East Suite 400,
Shakopee, MN-55379,
USA.
If you are having trouble contacting CyberPower Systems, submit a claim here.
CyberPower warrants the original purchaser that the CyberPower product will be free from defects in design, assembly, materials, and workmanship when used appropriately within the specified warranty period. The warranty specifically covers defects in materials and workmanship under normal use and conditions. It's important to note that the warranty cannot be transferred to any third party, and the coverage ceases if the initial customer sells or transfers the product to another party.
The limited warranty excludes coverage for the following: Products that are not defective or broken, that function as described in the user manual, and any instances of abnormal wear, misuse, modification, operation, or storage beyond the specified environmental limits of the product or connected Equipment. Additionally, it does not cover damage incurred during transit or storage, improper installation, operation, or maintenance. The warranty is also not applicable for use with items not designed or intended for use with the product.
Our claim assistance covers all CyberPower Systems products, including:
| Product name |
|---|
| Extension Cords |
| Power Strips |
| Surge Protectors |
| Rack Enclosures |
| Travel Adapters |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of CyberPower Systems logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of CyberPower Systems.