3 Simple Steps for Copper Chef Warranty Claim

Step 1:

• No product registration method is followed by Copper Chef so you are requested to contact the customer service team for your questions regarding orders or products.

• Moreover, you are able to look over your status, invoice, and payment information on the same page. Your contact information, product name, and model number are necessary in this process. 

Step 2:

• Their money-back guarantee takes effect from the moment your product is delivered to your doorstep. Within this given time period, you have the flexibility to return or exchange your product. Please ensure you retain proof of purchase for this process.

• Your original order number is a must to initiate the return process or to replace the product. The original processing and handling fees are excluded from monetary refunds.

• Should you wish to return a product acquired from an authorized retailer, please utilize "Retail" as your return authorization number. If you require assistance, do not hesitate to contact the Customer Service team for guidance and support.

Step 3:

• The exterior of your package is designated for your return authorization number to ensure a seamless processing experience. When packing your product, please exercise care. 

• Furthermore, include a written note within the package containing your full name, address, contact number, and email address, along with an explanation for the return. Be sure to clearly indicate whether you are seeking a refund or a replacement. 

• During the warranty process, Copper Chef may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty period is 1 year for the Total Peeler Pro and 7 years for the round fry pan with lid.
  

Copper Chef Warranty Period:

• 60-day money-back guarantee

• 1-year replacement guarantee on Titan Peeler Pro

• 7-year guarantee on Round Fry Pan with Lid