Step 1:

  • The warranty service can be received from the retailer or Columbia Sportswear. Even so, either of them will carry out the warranty service on the condition that the products are in clean condition.

  • You are recommended to include the warranty form or a cover letter containing your proof of purchase, and personal and address information in the package that is about to be sent to the manufacturer or retailer. 

Step 2:

  • Please do not remove the tags from the products and keep them in their original and unworn condition. The return parcel should reach the premises of Columbia Sportswear within sixty days of the purchase date.

  • After they confirm that the returned products have no errors and have fulfilled the required conditions, you will be credited the refund within 7-10 business days.

Step 3:

  • The customer support team will be the best in providing efficient solutions for the consumers. The page contains all information searched by the customers frequently on various topics.

  • You must consult with the warranty department for repairing garments under warranty claims that have already been repaired.

Columbia Sportswear Warranty Period:

  • Limited lifetime warranty on outwear

Columbia Sportswear Contact Information:

Phone Number

+1-800-622-6953

Mon-Fri: 8 am - 4 pm(PT)

Contact Address

7000 North Leadbetter Road,
Portland, OR-97203,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Columbia Sportswear warranty hassle-free.

What is covered under the Columbia Sportswear Warranty?

The comprehensive lifetime warranty ensures protection against any defects in materials and craftsmanship for the entire lifespan of Columbia Sportswear brand products, crafted either by Columbia Sportswear itself or its affiliated companies. This policy exclusively applies to original, unchanged, and unaltered materials and craftsmanship.

What is NOT covered under the Columbia Sportswear Warranty?

The limited lifetime warranty excludes damages resulting from regular wear and tear, improper maintenance, misuse, accidents, negligence, or the natural degradation of materials over time.

Products of Columbia Sportswear:

Our claim assistance covers all Columbia Sportswear products, including:

Product name
Parkas
Vests
Windbreakers
T-Shirts
Boots
Slippers
Sunglasses
Gloves
Hats
Water Bottles
Sleeping Bags
Chairs
Blankets
Pillows
Jackets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Columbia Sportswear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Columbia Sportswear.