3 Simple Steps for Columbia Sportswear Warranty Claim:

Step 1:

  • The warranty service can be received from the retailer or Columbia Sportswear. Even so, either of them will carry out the warranty service on the condition that the products are in clean condition.

  • You are recommended to include the warranty form or a cover letter containing your proof of purchase, and personal and address information in the package that is about to be sent to the manufacturer or retailer. 

Step 2:

  • Please do not remove the tags from the products and keep them in their original and unworn condition. The return parcel should reach the premises of Columbia Sportswear within sixty days of the purchase date.

  • After they confirm that the returned products have no errors and have fulfilled the required conditions, you will be credited the refund within 7-10 business days.

Step 3:

  • The customer support team will be the best in providing efficient solutions for the consumers. The page contains all information searched by the customers frequently on various topics.

  • You must consult with the warranty department for repairing garments under warranty claims that have already been repaired.

  • During the warranty process, Columbia Sportswear may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Mon-Fri: 8 am - 4 pm(PT)

Contact Address

7000 North Leadbetter Road,
Portland, OR-97203,

Chat or Submit a Claim

If you have trouble contacting Columbia Sportswear, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Columbia Sportswear Warranty?

The comprehensive lifetime warranty ensures protection against any defects in materials and craftsmanship for the entire lifespan of Columbia Sportswear brand products, crafted either by Columbia Sportswear itself or its affiliated companies. This policy exclusively applies to original, unchanged, and unaltered materials and craftsmanship.

  • Limited lifetime warranty on outwear

What is NOT covered under the Columbia Sportswear Warranty?

The limited lifetime warranty excludes damages resulting from regular wear and tear, improper maintenance, misuse, accidents, negligence, or the natural degradation of materials over time.

About Columbia Sportswear

Headquartered in Portland, Oregon, Columbia Sportswear is a renowned global outdoor brand renowned for crafting high-performance active lifestyle gear imbued with cutting-edge technologies, rigorously tested in its native surroundings. Their range of apparel, footwear, and accessories embodies the spirit and heritage of the Pacific Northwest. While their products are accessible worldwide, they take pride in their roots in the Pacific Northwest, where lush forests, snow-capped mountains, rugged coastlines, and vast open spaces serve as their inspiration and playground.

Products of Columbia Sportswear

Parkas Vests Windbreakers T-Shirts Boots Slippers Sunglasses Gloves Hats Water Bottles Sleeping Bags Chairs Blankets Pillows Jackets

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Columbia Sportswear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Columbia Sportswear.