You should contact the customer support team at ShelterLogic to make a warranty claim for Arrow storage products. The warranty claim can be initiated by filling out the form.
Photos of the flawed products are required to verify the extent of the defects, and proof of purchase is needed to validate the warranty claim.
Any modification of the products in any way will void the warranty. They will not be liable for incidental or consequential damages.
The cost of taking down the product, flooring, construction labor, or any other costs is not covered under the warranty policy.
This warranty provides you with certain legal entitlements, and you may also possess additional rights that differ depending on the state or province.
If a part is no longer produced or unavailable, the company will provide a substitute part that is potentially compatible and in stock.
Arrow Storage Products guarantees to the original owner that their outdoor storage products are free from material and workmanship defects. If any parts are found to be defective or missing, the warrantor will provide replacements at no cost.
10-year limited warranty on Arrow Carport 14 ft. x 78 ft. x 14 ft. Charcoal BKP
15-year limited warranty on Arrow Elite Steel Storage Shed, 12x12, Blue Grey
The warranty excludes damages caused by misuse, abuse, or neglect. It also does not cover damages from accidents or natural disasters. Additionally, any harm resulting from unauthorized repairs or modifications is not included. Lastly, normal wear and tear are not covered under the warranty.
For more than 60 years, Arrow Storage Products has been crafting dependable, durable, and aesthetically pleasing outdoor shade, shelter, and storage solutions in the United States. Today, Arrow remains a leader in American steel storage manufacturing, continually developing innovative steel products, many of which are still made in the USA. As a market leader in steel storage solutions, Arrow is committed to sustainable manufacturing, expanding American manufacturing jobs, and providing affordable, high-quality steel storage solutions to customers worldwide.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Arrow Storage Products logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Arrow Storage Products.
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