Step 1:

  • All inquiries regarding repair, replacement, warranty service, or questions about this product should be directed to W Appliance Co. via phone.

  • Please ensure to include the purchase date, model number, and a concise description of the issue. A customer service representative will either reach out to you directly or provide detailed return instructions.

Step 2:

  • The company retains the right to enhance this user manual and/or the products detailed within it at any time, without prior notice.

  • The costs not covered under this warranty include transportation and shipping expenses for unit replacement, service calls for product usage instructions and service calls to address house fuse replacement.

Step 3:

  • In certain states, exclusions or limitations on incidental or consequential damages, or on the duration of the warranty, may not be allowed. If you reside in one of these states, the provided exclusions or limitations may not apply to you.

  • This warranty grants you particular legal entitlements, and you may possess additional rights that differ depending on the state.

Commercial Cool Warranty Period:

  • 1-year limited warranty on labor

  • 2-year limited warranty on compressor parts

Commercial Cool Contact Information:

Phone Number

Click to Get Phone Number

Chat or Submit a Claim

If you are having trouble contacting Commercial Cool, submit a claim here.

What is covered under the Commercial Cool Warranty?

The manufacturer assures the original purchaser that the product will be devoid of material, parts, and workmanship defects for the specified duration. They commit to replacing any defective product with either a new or remanufactured unit equivalent to the original purchase during the warranty period, at their discretion.

What is NOT covered under the Commercial Cool Warranty?

This warranty does not cover conditions such as damage, defacement, alteration, or modification of the product's appearance or exterior. Additionally, if the original serial number is tampered with or cannot be determined, the warranty is void. Damage resulting from power line surges, improper voltage sources, general misuse, accidents, or acts of nature is also not covered. Warranty claims will be denied if repair attempts were made by unauthorized service providers, non-genuine parts were used, or parts were sourced from unauthorized service companies. Transfer of ownership, purchase under specific terms such as refurbished or final sale, commercial or rental use, and usage outside ordinary household settings or contrary to provided instructions will void the warranty. Improper installation leading to damage is also excluded from coverage.

Products of Commercial Cool:

Our claim assistance covers all Commercial Cool products, including:

Product name
Beverage Coolers
Compact Refrigerators
Dehumidifiers
Fans
Freezers
Portable Air Conditioners

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Commercial Cool logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Commercial Cool.