Whenever you want your queries about the product that was bought to be solved, you are requested to contact the after-sales support over the phone.
The user manual or warranty certificate has information regarding the manufacturer support center to which an email should be sent. Contacting them through email is preferred for instant response.
Their return policy provides you with a sixty-day duration to receive a refund or replacement. Your proof of purchase with the original receipt and packaging is required for the return process.
For the most up-to-date manuals, quick start guides, and software updates, kindly navigate to their dedicated product support page to find the assistance you need.
A refund or replacement, as well as compensation, is provided only for a major failure and foreseeable loss or damage, respectively. Bauhn and ALDI adhere to the Australian Consumer Law in their return policy.
For minor failures and products that do not meet the standard quality, repairs or replacements will be carried out.
During the warranty process, Bauhn may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
60-day return policy
1-year warranty for most of the products
1 Sargents Road,
Minchinbury, NSW-2770,
Australia.
The product is assured to be free from workmanship and parts defects for a duration of 12 months from the purchase date. Within this warranty period, any defects arising from normal use and proper care will be addressed at their discretion, with options for repair, replacement, or refund—all at no cost for parts and labor. It's important to note that the benefits provided by this warranty are supplementary to the consumer's existing rights and remedies under the Competition and Consumer Act 2010, as well as comparable state and territory laws.
The warranty excludes damages resulting from misuse, abuse, or acts of nature. Additionally, it does not apply to products that have not been used in accordance with the instructions outlined in the user manuals.
Our claim assistance covers all Bauhn products, including:
| Product name |
|---|
| Laptop Stands |
| Smart Watches with Interchangeable Straps |
| Desktop Changing Stands |
| Travel Adaptor Kits |
| Turntables with Speakers |
| Televisions |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bauhn logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bauhn.