If you're seeking to file a warranty claim with Bauhn, then these steps are tailored for you.
Whenever you want your queries about the product that was bought to be solved, you are requested to contact the after-sales support over the phone.
The user manual or warranty certificate has information regarding the manufacturer support center to which an email should be sent. Contacting them through email is preferred for instant response.
Their return policy provides you with a sixty-day duration to receive a refund or replacement. Your proof of purchase with the original receipt and packaging is required for the return process.
For the most up-to-date manuals, quick start guides, and software updates, kindly navigate to their dedicated product support page to find the assistance you need.
A refund or replacement, as well as compensation, is provided only for a major failure and foreseeable loss or damage, respectively. Bauhn and ALDI adhere to the Australian Consumer Law in their return policy.
For minor failures and products that do not meet the standard quality, repairs or replacements will be carried out.
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The product is assured to be free from workmanship and parts defects for a duration of 12 months from the purchase date. Within this warranty period, any defects arising from normal use and proper care will be addressed at their discretion, with options for repair, replacement, or refund—all at no cost for parts and labor. It's important to note that the benefits provided by this warranty are supplementary to the consumer's existing rights and remedies under the Competition and Consumer Act 2010, as well as comparable state and territory laws.
60-day return policy
1-year warranty for most of the products
The warranty excludes damages resulting from misuse, abuse, or acts of nature. Additionally, it does not apply to products that have not been used in accordance with the instructions outlined in the user manuals.
Bauhn represents a premium line of technology products and accessories that seamlessly blend the latest cutting-edge technology with a stylish and sleek design. Known for their outstanding quality, Bauhn products are feature-rich, ensuring users enjoy an effortless experience. Over the years, Bauhn has innovated numerous products across key consumer electronic categories, including Televisions, Tablet PCs, Blu-ray Players, Digital Set-Top Boxes, and Home Theatre Entertainment Systems. Every Bauhn product undergoes a thorough process of testing for product quality, functionality, and durability to ensure the satisfaction of its customers.
Warranty Claim Specialist
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