Step 1:

  • The following documents are required to make an obstacle-free warranty claim. Kindly ensure they are ready: a copy of the original proof of purchase and products within the warranty period.

  • Apart from the above, the products should not have undergone any changes or repairs. They must be correctly set up according to the manual's instructions, and all parts must be retained until the claim process is complete.

Step 2:

  • You should request a refund from the retailer where you purchased the products.

  • The refund will be processed according to the retailer's return, exchange, or refund policy.

Step 3:

  • Banzai provides no warranty for most of the products or a 60-day warranty period from the date of purchase. 

  • Please note that if the exact part is not available for replacement, the manufacturer will provide an alternative part.

Banzai Water Slide Warranty Period:

  • 60-day manufacturer limited warranty

Banzai Water Slide Contact Information:

Email Support

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Chat or Submit a Claim

Let Warranty Valet assist you in claiming Banzai Water Slide warranty hassle-free.

What is covered under the Banzai Water Slide Warranty?

Banzai Water Slide warranty policy applies to:

  • The warranty applies only to the original purchaser.
  • It is valid when the product is purchased directly from an authorized retailer or wholesaler.
  • The manufacturer will assess if the item is defective.
  • If deemed defective, only the faulty part will be replaced.

What is NOT covered under the Banzai Water Slide Warranty?

Banzai Water Slide warranty does not apply to:

  • The warranty excludes coverage for close-out, second-quality, or resold products.
  • Items bought from seasonal stores, where purchases are final, are not covered.
  • Normal wear and tear is not covered.
  • Cosmetic imperfections or damages unrelated to defective materials or workmanship are excluded.

Products of Banzai Water Slide:

Our claim assistance covers all Banzai Water Slide products, including:

Product name
Water Blasters
Water Parks
Water Slides
Pool Toys
Sprinklers
Chalk Bombs
Foam Blasters
Bubbles
Bouncers
Dive Master
Pool Lounges
Surf

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Banzai Water Slide logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Banzai Water Slide.