Step 1:

  • The customer support team is well-known for its courteous and patient approach to handling customer inquiries, whether related to returns or warranty claims.

  • Amax Lighting, Inc. does not provide any other warranties, whether express or implied, written, oral, or statutory, and explicitly disclaims any implied warranties, including but not limited to merchantability or fitness for a particular purpose.

Step 2:

  • Amax Lighting, Inc. will not be held liable for any incidental or consequential damages.

  • However, should the product under warranty fail in material or craftsmanship under normal use, Amax Lighting, Inc. will address the issue accordingly.

Step 3:

  • Amax Lighting, Inc. is not responsible for delays or failures in product delivery caused by events such as wars, civil disturbances, strikes, accidents, fires, floods, storms, or Acts of God.

  • AMAX LIGHTING, INC. is not accountable for the inability to acquire essential labor, energy, water, raw or finished materials, facilities, government priorities or allocations, transportation, or other circumstances beyond its control.

Amax Lighting Warranty Period:

  • 5-year limited warranty

Amax Lighting Contact Information:

Email Support

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Phone Number

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Contact Address

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  • Chat or Submit a Claim

    If you are having trouble contacting Amax Lighting, submit a claim here.

What is covered under the Amax Lighting Warranty?

Amax Lighting, Inc. guarantees to the original purchaser that its LED lighting fixtures and products, along with their components, will be free from defects in material and craftsmanship for a duration of five years from the date of purchase invoice.

What is NOT covered under the Amax Lighting Warranty?

The warranty does not cover damages to any hardware or components (such as, but not limited to, display cases, walls, cabinets, etc.) or any associated labor costs resulting from the use of the goods sold.

Products of Amax Lighting:

Our claim assistance covers all Amax Lighting products, including:

Product name
LED Downlights
LED Security Lights
Electronic Ballasts
Fluorescent Reflect Bulbs
Compact Fluorescent Bulbs

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Amax Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Amax Lighting.