The customer support team is well-known for its courteous and patient approach to handling customer inquiries, whether related to returns or warranty claims.
Amax Lighting, Inc. does not provide any other warranties, whether express or implied, written, oral, or statutory, and explicitly disclaims any implied warranties, including but not limited to merchantability or fitness for a particular purpose.
Amax Lighting, Inc. will not be held liable for any incidental or consequential damages.
However, should the product under warranty fail in material or craftsmanship under normal use, Amax Lighting, Inc. will address the issue accordingly.
Amax Lighting, Inc. is not responsible for delays or failures in product delivery caused by events such as wars, civil disturbances, strikes, accidents, fires, floods, storms, or Acts of God.
AMAX LIGHTING, INC. is not accountable for the inability to acquire essential labor, energy, water, raw or finished materials, facilities, government priorities or allocations, transportation, or other circumstances beyond its control.
5-year limited warranty
If you are having trouble contacting Amax Lighting, submit a claim here.
Amax Lighting, Inc. guarantees to the original purchaser that its LED lighting fixtures and products, along with their components, will be free from defects in material and craftsmanship for a duration of five years from the date of purchase invoice.
The warranty does not cover damages to any hardware or components (such as, but not limited to, display cases, walls, cabinets, etc.) or any associated labor costs resulting from the use of the goods sold.
Our claim assistance covers all Amax Lighting products, including:
Product name |
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LED Downlights |
LED Security Lights |
Electronic Ballasts |
Fluorescent Reflect Bulbs |
Compact Fluorescent Bulbs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Amax Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Amax Lighting.