If you believe the furniture is covered under warranty, please reach out to Home Depot, the store you purchased it from.
Presenting your original purchase receipt will expedite your warranty claim for a faster resolution.
To ensure a smooth resolution of your warranty claim, their team will work directly with the manufacturer on your behalf.
Depending on the nature of the defect, the manufacturer may offer to repair the item with a replacement part or provide a full replacement.
The Home Depot reserves the right to refuse returns for products that show damage caused by the customer, lack manufacturing defects, or in cases where fraud or abuse is suspected.
Returns lacking valid proof of purchase may be refunded in the form of Store Credit at the lowest advertised price.
30-day warranty
If you are having trouble contacting HOMESTOCK Furniture, submit a claim here.
The manufacturer guarantees the materials used in this product to be free from flaws for a period of thirty days following the purchase date.
The warranty policy excludes damage caused by neglect, accidents, or activities exceeding intended purposes, such as commercial use.
Our claim assistance covers all HOMESTOCK Furniture products, including:
| Product name |
|---|
| Platform Beds |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of HOMESTOCK Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of HOMESTOCK Furniture.