It is recommended that you contact the customer service department with any questions related to the warranty or warranty claims via email.
The customer service department is a dedicated division within a company that handles inquiries, complaints, and requests from customers.
The customer service team plays a crucial role in maintaining positive customer relations and enhancing the overall customer experience.
This department aims to provide assistance, resolve issues, and ensure customer satisfaction by offering support through various channels.
The warranty provider retains the right to refuse returns for products that lack manufacturing defects but have been damaged by the customer.
This measure also helps to prevent potential fraud or misuse of the warranty policy.
1-year warranty
The warranty ensures coverage for any material or workmanship defects encountered during standard use within the warranty period. Should your HUOKU lighting fixture exhibit any flaws, the company will provide a repair or replacement at no cost to you.
The warranty does not cover damages resulting from misuse, abuse, neglect, accidents, natural disasters, unauthorized repairs or modifications, or normal wear and tear.
Our claim assistance covers all HUOKU Lighting products, including:
| Product name |
|---|
| LED Flush Mount Minimalist Long Oval Wood Ceiling Lights |
| LED Flush Mount Rectangular Lights |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of HUOKU Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of HUOKU Lighting.