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To begin the return process for your performance gear, visit the official Vuori Returns Center and submit your request within the 120-day window. Make sure items are in original condition with tags attached to qualify for a full refund to your original payment method.
For gift or guest returns, use the “Return a Gift” portal with the original order number and shipping ZIP code. Select the items you want to return and choose your refund method. Refunds are typically processed within 10 to 14 business days after the warehouse receives your package.
Pack your items using the original mailer if possible. Attach the printed return label or use a QR code for identification. You can also use a printer-less option through Happy Returns or drop off at a Return Bar for a digital receipt. Creating an account helps track returns and manage orders easily.
Vuori stores can accept online returns for exchanges. Items purchased from third-party retailers like REI or Nordstrom must be returned to those stores.
Drop off your package at your chosen carrier or Return Bar. You can track your refund status through the customer support portal. For help, contact support via chat or phone.
If you have questions or need help with your return, please reach out to the support team.
Vuori generally allows returns within 120 days of purchase for a full refund to the original payment method.
Typical Processing Time: The standard turnaround for a Vuori refund is 10 to 14 business days. If you use a physical "Return Bar" location, your refund is often initiated instantly, while mail-in returns require time for shipping and a 3-day inspection period at the Carlsbad facility.
Reason for Common Delays: The most frequent cause for delay is missing order documentation for guest checkouts, which prevents the digital RMA from syncing with the physical items. Additionally, delays occur if multiple orders are combined into one box without being properly linked in the returns portal, forcing a manual audit by the warehouse staff.
Helpful Tip to make the claim easier: Use the "Happy Returns" QR code. By choosing a physical drop-off location, you skip the need to find a box or print a label. This method provides the fastest digital confirmation and usually results in your refund appearing back in your account several days sooner than a standard mail-in return.
2330 Faraday Ave, Suite 201, Carlsbad, CA 92008, USA (HQ).
Let Warranty Valet assist you in claiming vuori warranty hassle-free.
Eligible for Coverage: The Investment in Happiness
Exclusions: Protection Limitations
It is Vuori's philosophy that if you are not happy with the product, they will make it right; this often allows for returns or exchanges even if you’ve already worn the item and found it didn't meet your performance expectations.
Yes, all full-price Vuori retail locations can process your online return and offer an immediate refund or exchange, making the process much faster than shipping.
By selecting "Happy Returns" in the portal, you can take your items (no box or label needed) to thousands of participating locations for an immediate refund triggered right at the counter.
Our complete claim assistance covers all vuori products, including:
| Product name |
|---|
| Clothing |
| Hoodies & Sweatshirts |
| Jackets & Vests |
| Sweaters |
| Pants & Trousers |
| Leggings |
| Joggers & Sweatpants |
| Shorts & Skirts |
| Tank Tops |
| Short Sleeve Tops |
| Long Sleeve |
| Tops |
| Sports Bras |
| Dresses & Jumpsuits |
| Accessories |
| Bags & Travel |
| Socks |
| Hats |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of vuori logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of vuori.