Step 1:

  • To anchor your high-performance equipment within the brand’s global service network and activate potential extended coverage, visit the official Triangle Product Registration portal to link your serial number to your profile.

  • While the registration process helps streamline technical requests, you must also preserve a digital copy of your sales invoice from an authorized Triangle dealer to verify your status as the original owner and the official start of your protection.

  • Formally documenting your hardware in the manufacturer's database is a necessity for the technical team to immediately verify your specific driver version and cabinet finish should a mechanical repair be required.

Step 2:

  • Before initiating a formal support request, isolate the potential failure by testing the speaker with a secondary amplification source or alternating the signal cables to confirm the issue is internal to the Triangle unit.

  • Capture high-fidelity evidence of the malfunction, such as a video recording of distorted frequencies or close-up photography of any physical irregularities on the tweeter horn or woofer surround.

  • Synthesizing these diagnostic observations into a structured summary allows the engineering staff to bypass basic setup questions and move directly to a specialized evaluation of the internal crossover or voice coil alignment.

Step 3:

  • To begin a formal hardware review, navigate to the Contact Us page on the official website and submit a specialized support ticket detailing your model's behavior and installation environment.

  • For more direct correspondence, you can reach the specialized customer service divisions by sending your diagnostic evidence and registration details to support mail.

  • Once your inquiry is triaged, follow the specific instructions regarding the issuance of a service authorization and the logistics for transporting the unit to a certified French audio repair facility.

Triangle Warranty Period:

  • All TRIANGLE products come with a 2-year warranty.

  • You can benefit from a 1 to 3-year warranty extension by registering

Triangle Contact Information:

Phone Number

+1 971-266-4889

Contact Address

475 Av. Flandres Dunkerque 1940, 02200 Villeneuve-Saint-Germain, France

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Triangle warranty hassle-free.

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What is covered under the Triangle Warranty?

Eligible for Coverage: The Triangle Quality Guarantee

  • Acoustic Transducers: Coverage for manufacturing defects in the horn-loaded tweeters and cellulose pulp woofers, including voice coil failures under normal listening levels.
  • Cabinet Construction: Protection for the structural integrity of the enclosure, covering factory-related veneer peeling, lacquering flaws, or joint separation.
  • Crossover Networks: Protection for the internal electrical components, including high-grade capacitors and signal filters identified as defective.
  • Active Electronics: Specialized guarantee for the internal power amplifiers and Bluetooth/WiFi modules in the AIO and active speaker ranges.
  • Turntable Mechanics: Coverage for the functional integrity of tonearms, motors, and bearing assemblies in Triangle-branded turntables against factory-related flaws.

What is NOT covered under the Triangle Warranty?

Exclusions: Protection Limitations

  • Overpowering Damage: Protection does not cover "burnt" voice coils or thermal damage caused by driving the speakers beyond their rated power handling capacity.
  • Aesthetic & Physical Wear: The guarantee does not cover scratches, dents, or fabric tears in the magnetic grilles caused by external impact or improper cleaning.
  • Environmental Exposure: Coverage is void for failures caused by exposure to excessive moisture, extreme temperatures, or prolonged direct sunlight (UV fading).
  • Unauthorized Modification: Any warranty is void if the internal crossover has been altered or if the speaker casing has been opened by a non-authorized technician.
  • Commercial Usage: Standard residential guarantees are void if the speakers are installed in professional studios, bars, or high-traffic commercial venues.
  • Improper Connection: Coverage excludes damage resulting from "short circuits" caused by incorrect wiring or the use of faulty external power strips.

Products of Triangle:

Our complete claim assistance covers all Triangle products, including:

Product name
Speakers
Bookshelf Speakers
Floorstanding Speakers
Center Speakers
Subwoofers
Wireless Audio
Active Speakers
Wireless Speakers
Home Audio Systems
Hi-Fi Systems
Stereo Systems
Turntables
Record Players
Accessories
Speaker Stands
Cables
Mounts

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Triangle logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Triangle.