PlayStore & App Store
3 Simple Steps for Tannoy Warranty Claim
Step 1:
-
Register your Tannoy product on the official Product Registration portal.
-
Link your serial number to your account for proper service tracking.
-
Completing registration within 90 days may unlock extended warranty benefits (if applicable).
-
This ensures the support team can access your product build and revision details if needed.
Step 2:
-
Before raising a claim, test the speaker with a different amplifier or setup to rule out external issues.
-
Record clear evidence of the problem (audio/video or photos if needed).
-
Include details like driver issues, distortion, or performance irregularities.
-
This helps technical teams quickly assess whether it is a manufacturing defect.
Step 3:
-
Raise a support ticket through the Music Tribe Community or official support portal.
-
Attach proof of purchase and your diagnostic evidence.
-
The support team may provide remote troubleshooting or approve a service request.
-
If required, you’ll receive instructions for repair or sending the unit to an authorized service center.
Tannoy Warranty Period:
-
Tannoy offers a standard 1-year warranty on products, which can be extended to 3 years for free by registering the product on the Music Tribe community website within 90 days of purchase.
Real Experiences with Tannoy Warranty Claims:
Typical Processing Time: Warranty claims are handled through authorized dealers or support tickets, with resolution depending on inspection, repair workload, and parts availability.
Reason for Common Delays: Delays usually happen due to proof of purchase verification, product inspection, or determining whether the issue is a manufacturing defect vs damage/wear and tear.
Helpful Tip to make the claim easier: Register the product (if applicable) and submit a clear ticket with serial number, invoice, and issue details upfront to speed up approval.
Required Documents for Your Tannoy Warranty Claims:
-
Proof of purchase (invoice or receipt)
-
Product serial number and model details
-
Description of the issue or defect
Tannoy Contact Information:
Contact Address
Rosehall Industrial Estate, Coatbridge, Lanarkshire, ML5 4TF, United Kingdom
Useful Links:
What is covered under the Tannoy Warranty?
Eligible for Coverage: The Tannoy Quality Guarantee
- Manufacturing defects in materials or workmanship under normal use
- Repair or replacement of faulty products at company discretion
- Products purchased from authorized distributors or official channels
What is NOT covered under the Tannoy Warranty?
Exclusions: Protection Limitations
- Damage from accident, misuse, or unauthorized modification
- Normal wear and tear of parts or components
- Damage caused by natural disasters or external events
- Altered or removed serial numbers
- Consumables and accessories like cables, batteries, fuses, and remote controls
Tannoy Warranty FAQs
What types of speakers does Tannoy offer?
Tannoy offers studio monitors, hi-fi speakers, home theater speakers, cinema speakers, and installed sound systems for professional and consumer use.
What is a Tannoy Dual Concentric speaker?
A Dual Concentric speaker is Tannoy’s signature design where the tweeter is placed inside the woofer for improved clarity, imaging, and natural sound.
Are Tannoy speakers good for home theater and cinema use?
Yes, home theater speakers, cinema speakers, and hi-fi systems from Tannoy are widely used for immersive audio experiences.
What are Tannoy studio monitors used for?
Tannoy studio monitors are used in recording studios, broadcast setups, and professional mixing environments for accurate sound reproduction.
Why is my Tannoy speaker not producing sound?
If your Tannoy loudspeaker is not working, check amplifier connections, speaker cables, and audio source settings.
Why does my Tannoy studio monitor sound distorted?
Distortion in studio monitors or PA speakers may be caused by amplifier clipping, damaged drivers, or incorrect gain settings.
How do I fix Tannoy PA system connectivity issues?
For installed sound systems or PA speakers, check wiring, input sources, and configuration settings in your audio processor.
Do Tannoy speakers come with a warranty?
Yes, Tannoy products include a limited manufacturer warranty covering defects in materials and workmanship.
What does the Tannoy warranty cover?
The warranty covers manufacturing defects in hi-fi speakers, studio monitors, and installed audio systems but excludes misuse or physical damage.
How do I contact Tannoy support for repairs or warranty claims?
You can contact Tannoy through official support channels for help with speaker repair, parts, or warranty service or raise a support ticket through the Music Tribe Community
Products of Tannoy:
Our complete claim assistance covers all Tannoy products, including:
| Product name |
|---|
| Popular Product Categories |
| Hi-Fi Speakers |
| Studio Monitors |
| Public Address (PA) Systems |
| Installed Sound Systems |
| Popular Product Series |
| Prestige Series |
| Gold Series |
| Revolution Series |
| Platinum Series |
| VX / CMS Installed Sound Systems |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Tannoy logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Tannoy.