If you encounter any issues, don't hesitate to reach out to their skilled and knowledgeable customer support team via email. They will respond within 24 hours.
Response times from the customer service department may be delayed during weekends or holidays.
Suitour strives to present accurate product information. However, the details provided here come from manufacturers, suppliers, and other sources, and have not been independently verified.
To qualify for a return, your product must be in its original condition and packaging, with all tags still attached.
Please note that the warranty terms for items sold by third-party Marketplace sellers may vary from those outlined in this section.
To verify the warranty terms for an item sold by a third-party Marketplace seller, kindly utilize the 'Contact Seller' feature available on the seller's information page within the Marketplace platform.
Prior to making your purchase, request clarification regarding the item's warranty terms directly from the seller.
2-year warranty
Let Warranty Valet assist you in claiming Suitour Luggage warranty hassle-free.
The warranty protects against defects in materials and workmanship during normal use, starting from the purchase date. If your product malfunctions due to these issues, the warranty provider will repair or replace it at no cost to you.
The warranty does not cover used or refurbished products, and it excludes any damage resulting from misuse or abuse. Additionally, products that have been modified, as well as any lost or stolen items, are not eligible for warranty coverage.
Our claim assistance covers all Suitour Luggage products, including:
| Product name |
|---|
| Expandable Luggage |
| Carry On Luggage |
| Hard Shell Suitcase Set with Spinner Wheels |
| Travel Suitcase Set with 7PCS Organizer Bags |
| Airline Approved with Double Spinner Wheels Travel Suitcase |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Suitour Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Suitour Luggage.