Reach out to the manufacturer directly to register your product and obtain information regarding warranties. Follow the instructions provided by the customer service center regarding warranty claims.
Items bought from Amazon can be returned within thirty days of the purchase date.
The manufacturer will accept returns of products only if they are in their original condition and have not been modified.
If you've been refunded but haven't yet returned the item, initiate a return request through your account to avoid any issues.
Before you buy, confirm the warranty details with the seller to ensure you're covered in case of future issues.
This warranty information applies to items sold by them directly. For third-party Marketplace sellers, warranty terms may vary. Be sure to confirm with the seller before you buy.
3-year warranty
Lifetime warranty
The warranty includes coverage for any defects in materials or workmanship that may occur. Should such defects be found, the company will offer a free replacement or repair of the products.
The warranty does not cover used or refurbished products, and it excludes any damage resulting from misuse or abuse. Additionally, products that have been modified, as well as any lost or stolen items, are not eligible for warranty coverage.
Our claim assistance covers all Mixi Luggage products, including:
| Product name |
|---|
| Mixi Carry On 20-inch Luggage |
| Mixi 24-inch Travel Hardshell Luggage Wide Handle |
| Mixi Carry On Luggage with Front Laptop Pocket |
| Mixi Multifunctional 26 Inch Checked Large Luggage |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mixi Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mixi Luggage.