3 Simple Steps for Stealth Cam Warranty Claim

Step 1:

• Confirm that the camera failure is strictly due to manufacturing defects in material or workmanship, as the warranty specifically excludes damage caused by battery leakage, animal interference, or unauthorized modifications.

• Complete your Product Registration on the official Stealth Cam website immediately after purchase to link your serial number and receipt to your account, which is a vital step for verifying your warranty status later.

• Verify that you have the original proof of purchase (sales receipt) from an authorized dealer, as the warranty is valid only for the original purchaser and items bought from unauthorized third-party resellers are generally ineligible.

Step 2:

• Visit the official Support Center on the Stealth Cam website to initiate a technical support ticket, where you will be asked to select your specific model and provide a detailed summary of the hardware failure.

• Utilize the Troubleshooting Guide provided in the Support Portal to attempt a factory reset or firmware update, as many connectivity or triggering issues can be resolved digitally without needing to return the hardware.

• Documentation is key for approval, so prepare a digital copy of your receipt and be ready to provide the camera's Serial Number and a clear description of the malfunction to help the technical team pre diagnose the issue.

Step 3:

• Obtain an RMA (Return Merchandise Authorization) number from a customer service representative once your digital claim is authorized, as no products will be accepted for repair or replacement without this unique identifier.

• Reach out to the team directly to Contact Us via the support hotline or through the online ticket system if you have questions about your specific model or the shipping instructions provided by the GSM Outdoors team.

• Monitor your email for updates regarding the status of your claim; once the defect is verified by a technician, the company will, at its discretion, repair the unit or provide a replacement of the same or equivalent model.

Stealth Cam Warranty Period:

• Trail Cameras (Cellular & Non-Cellular): 1 Year Standard Limited Warranty

• Accessories: 90 Days to 1 Year warranty depending on the specific item.