3 Simple Steps for Rivet Furniture Warranty Claim

Step 1:

  • The solution provider for your warranty claim is the customer service center, which should be reached by phone.

  • The questions from the customer service center are about checking the eligibility of the warranty claim, and determining whether you are covered or not covered.

Step 2:

  • Either a replacement or a refund is available for customers who are found to be eligible, following the return instructions with postage paid.

  • The shipping costs for the replacement product will be covered by the manufacturer if they decide to provide you with a replacement.

Step 3:

  • You cannot expect the replacement provided to be exactly the same in physical condition or functionality as the product you are returning.

  • This limited warranty grants you specific rights. You may also have additional rights under applicable law, and this limited warranty does not affect those rights.

Rivet Furniture Warranty Period:

  • 1-year warranty

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Rivet Furniture Contact Information:

Phone Number

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What is covered under the Rivet Furniture Warranty?

If a defect occurs in the product during the warranty period and you follow the return instructions provided, they will choose to either issue a refund or provide a replacement.

What is NOT covered under the Rivet Furniture Warranty?

The warranty excludes incidents related to normal wear and tear, any product that has been inaccurately described or significantly misrepresented, intentional damage, loss, theft, or items that cannot be traced. It also does not cover damages resulting from improper maintenance, negligence, neglect, intentional misuse, or abuse of the product.

Products of Rivet Furniture:

Our claim assistance covers all Rivet Furniture products, including:

Product name
Accent Chairs
Beds
Mattresses
Headboards
Sofas
Sectionals
Dining Chairs
Stools
Dining Tables
Lamps
Ceiling Lights
Pendants
Chandeliers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rivet Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rivet Furniture.