3 Simple Steps for Coby Electronics Warranty Claim:

Step 1:

  • To request a warranty replacement, please send the product to the address provided below, with freight prepaid, within the specified warranty period.

  • Kindly include the product, a copy of the receipt, a detailed description of the issue, and a money order equivalent to the monetary amount specified on your warranty card.

Step 2:

  • The money order should be payable to COBY ELECTRONICS and should cover the expenses associated with return shipping and handling.

  • If you fail to include the necessary information, it may cause a delay in processing your shipment. Please anticipate a 4-6 week timeframe for product replacement.

Step 3:

  • Each out-of-warranty product requiring replacement will be assessed on a case-by-case basis, with all replacements subject to a $6 shipping and handling fee.

  • To determine the cost of replacing an out-of-warranty product, kindly contact them via phone or email.

  • During the warranty process, Coby Electronics may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

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Phone Number

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Chat or Submit a Claim

If you have trouble contacting Coby Electronics, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

What is covered under the Coby Electronics Warranty?

Coby Electronics ensures that all its products are free from material or workmanship defects. If any such defects occur during the warranty period, the manufacturer will offer replacements for the affected items.

  • 90-day warranty on telephones

  • 1-year warranty on headphones, adapters, converters, cellular accessories

What is NOT covered under the Coby Electronics Warranty?

The warranty excludes coverage for any product that has been neglected, subjected to unreasonable use, involved in an accident, operated contrary to the provided instructions, or modified by either you or an unauthorized service agent.

About Coby Electronics

COBY embodies connectivity, bridging people with technology and blending innovation with accessibility. With a rich heritage, COBY stands as a renowned global brand, delivering premium technology and stylish design across its range of electronics, accessories, and home products. Established in 1991, COBY's core value lies in providing a high-quality entertainment experience at an affordable price point. As a market leader for over three decades, COBY swiftly gained recognition for its innovative electronics, offering consumers premium features at budget-friendly prices.

Products of Coby Electronics

Earbuds Bluetooth Speakers Headphones Boomboxes CD Players Speaker Systems Sound Bars PA Systems Voice Recorders

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Coby Electronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Coby Electronics.