Step 1:

  • To request a warranty replacement, please send the product to the address provided below, with freight prepaid, within the specified warranty period.

  • Kindly include the product, a copy of the receipt, a detailed description of the issue, and a money order equivalent to the monetary amount specified on your warranty card.

Step 2:

  • The money order should be payable to COBY ELECTRONICS and should cover the expenses associated with return shipping and handling.

  • If you fail to include the necessary information, it may cause a delay in processing your shipment. Please anticipate a 4-6 week timeframe for product replacement.

Step 3:

  • Each out-of-warranty product requiring replacement will be assessed on a case-by-case basis, with all replacements subject to a $6 shipping and handling fee.

  • To determine the cost of replacing an out-of-warranty product, kindly contact them via phone or email.

Coby Electronics Warranty Period:

  • 90-day warranty on telephones

  • 1-year warranty on headphones, adapters, converters, cellular accessories

Coby Electronics Contact Information:

Email Support

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Phone Number

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Contact Address

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  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Coby Electronics warranty hassle-free.

What is covered under the Coby Electronics Warranty?

Coby Electronics ensures that all its products are free from material or workmanship defects. If any such defects occur during the warranty period, the manufacturer will offer replacements for the affected items.

What is NOT covered under the Coby Electronics Warranty?

The warranty excludes coverage for any product that has been neglected, subjected to unreasonable use, involved in an accident, operated contrary to the provided instructions, or modified by either you or an unauthorized service agent.

Products of Coby Electronics:

Our claim assistance covers all Coby Electronics products, including:

Product name
Earbuds
Bluetooth Speakers
Headphones
Boomboxes
CD Players
Speaker Systems
Sound Bars
PA Systems
Voice Recorders

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Coby Electronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Coby Electronics.