You are supposed to submit the service request for the sunglasses in the registration form on the official website of Luxottica. The information related to your name, email, password, and country has to be provided.
The audio products jointly manufactured by Master & Dynamic x Oliver Peoples have a unique email address or website for inquiring about warranty, service, or general inquiries.
When you make the return, ensure that the Oliver Peoples Master & Dynamic audio products have not been taken out of the box and that there have been no alterations in the seal. The company wants you to keep that for hygiene reasons. The packaging should not have any signs of damage or wear.
Within 45 days of the purchase date, you shall return all products purchased from the official website of Oliver Peoples. Completion of the online return request form should be done prior to returning the product.
Following the completion of the return request form, the seller provides you with a return authorization number and a prepaid UPS label within two days. The latter has to be attached to the package's outside.
In order to collect the package, you should either visit one of the UPS Access Points listed on the label or make contact with those access points. You will receive the message regarding the amount credited to your bank account in five days.
During the warranty process, Oliver Peoples may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
4000 Luxottica Place,
Mason, Ohio-45040,
USA.
If you have trouble contacting Oliver Peoples, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Oliver Peoples warranty exclusively protects against manufacturer defects. Sunglasses are covered for such defects for a duration of two years from the date of purchase from an authorized retailer.
2-year warranty
The warranty does not cover shattered, fractured, or scratched lenses. Additionally, frame damage not attributable to normal wear, such as pressure breaks, excessive heat, intentional bending, abuse, or general misuse, is also excluded from the warranty coverage.
Oliver Peoples, founded in 1986, stands as an esteemed American luxury eyewear label under the ownership of Luxottica. Renowned for its exceptional quality, Oliver Peoples eyewear graces boutiques bearing its name, as well as online platforms and select fashion boutiques and department stores worldwide. With design roots in Los Angeles, Italy, and Japan, the brand embodies a fusion of diverse influences. The brainchild of Kenny Schwartz, Larry Leight, and his brother Dennis Leight, Oliver Peoples emerged from the expertise of its founders, who were opticians prior to launching the company. With a network of 42 stores across North America, Europe, and Asia as of 2022, Oliver Peoples continues to captivate global audiences with its distinctive eyewear collections.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Oliver Peoples logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Oliver Peoples.